StartupIndia, an initiative of Government of India has partnered with Syrow, a leading Bangalore based AI + Human Powered Customer Service organisation, as a representative of the Customer Experience Management (CXM) vertical. This partnership will help Startups and Aspiring Entrepreneurs with Customer Experience Management. The partnership will give a unique opportunity for StartupIndia to build a powerful ecosystem for the entire startup community and to help diversified line of businesses to deliver world-class customer service round the clock.
All Startups recognised by StartupIndia can now avail Syrow’s Omnichannel CSaaS platform for FREE along with web, android and iOS SDKs to include real-time chat, audio and video call facility in their Apps or Websites. They will also get 24x7 Human Assisted Chat Support FREE for a period of 2 months. Syrow’s services are designed to accelerate business growth without compromising on customer satisfaction (CSAT) and customer experience (CX). This can be achieved via Syrow’s AI + Human Powered Omnichannel Customer Service System to deliver best Customer Support over Phone, Email, Chat, Ticket etc.
Mr. Raunaq Jaisinghani from Invest India says, “Successful businesses in the world always provide a high level of customer service which results in high customer satisfaction. With Syrow on board, Startups can provide MNC level multilingual customer service and serve clients across the globe round the clock. Improved customer service, increased customer satisfaction and customer loyalty equal to a considerable boost in business and success.”
Rajesh Raju and Ramana M Reddicharla, Founders of Syrow Pvt. Ltd. stated, “We are honoured to be chosen by the prestigious StartupIndia committee as their Customer Experience Management partner. Syrow’s Omnichannel CSaaS platform is a wonderful opportunity for Startups to provide global standards in customer care. Modern tools such as Video Call, Audio Call & Chat can be embedded into their web, android and iOS apps. This leaves them to focus on their core business and even boost it with our deep learning system and predictive analytics. Superior customer support is the key to success in this consumer-driven digital world. We are equipped and ready to transform the industry with our advanced tools and techniques while ensuring optimum customer satisfaction for startups and entrepreneur businesses”.
Syrow has always maintained a focus on assisting the Startup and MSME market and now with the StartupIndia tie-up, the road to achieving their goals is easier and clearer.
Syrow Pvt. Ltd., is a leading Customer Experience Management company in India. It offers a complete suite of Customer Support services to manage customer care functions efficiently using quality processes & services for the SMBs across the globe. Syrow’s team consists of domain-specific experts who can help companies develop innovative strategies to compete and win in the industry segment they operate. Syrow utilises its omnichannel Customer Support as a Service [CSaaS] platform which includes audio calls, video calls, chatting, emailing, social media, and ticketing support.