GoKwik Expands Into International Market With the Acquisition of Shopify App Return Prime

Nitin Konde, Apoorva Bajj

Sep 11, 2024 — 3 min read

GoKwik Expands Into International Market With the Acquisition of Shopify App Return Prime

Return Prime is a worldwide returns management tool in the Shopify ecosystem. GoKwik, an eCommerce enabler, recently announced that it has purchased Return Prime for an undisclosed fee.

With this acquisition, GoKwik has solidified its position as the world's premier eCommerce enabler and expanded into the UK, Europe, and the US markets.

It also paves the way for more brands around the world to take advantage of GoKwik's suite of solutions and accelerate their growth.

In What Ways Does Return Prime Function?

Return Prime is a Bengaluru-based firm that was founded in 2021 by Shashwat Swaroop. It provides a platform that helps brands handle consumer returns and convert them into income opportunities. To facilitate the efficient handling of returns, the platform automates operations such as return logistics, refunds, and replacements.

Combining the Features of Return Prime

In more than 170 countries, including important markets like the US, UK, and Australia, Shopify has processed over $1 trillion in lifetime transactions and serves millions of merchants. It is one of the largest eCommerce platforms globally.

Expanding its product offerings and strengthening its position in the global eCommerce industry, GoKwik will merge Return Prime's capabilities with its latest purchase. This will allow it to offer online firms a more comprehensive suite of services.

At Return Prime, the firm has made it easier and more efficient for Shopify eCommerce firms to monetize returns by streamlining the returns process. The co-founder of Return Prime, Shashwat Swaroop, expressed excitement at the possibility of enhancing their product with GoKwik's capabilities. They plan to add deeper levels of innovation and assist brands in increasing their revenue even more.

The Commercial Presence of Return Prime

Currently, Return Prime is said to be home to more than 6000 Shopify brands that are located in more than fifty countries.

During the next six to twelve months, GoKwik plans to enroll more than ten thousand additional merchants by utilizing the technology provided by Return Prime and the relationships it already has in place to enter new markets.

The strategic push is anticipated to make a major contribution to the expansion of revenue. GoKwik anticipates that its overall business will rise by a factor of three by the end of this year and by a factor of ten over the following three years.

Building in India for the rest of the world is inherent in the company's very being. The direct-to-consumer (D2C) market is thriving, payment systems are of the highest quality, digital infrastructure is advancing, and more people are shopping online than ever before, which has given the firm a significant edge.

According to Chirag Taneja, Co-Founder and CEO of GoKwik, "The learning curve that we have experienced has prepared us to not only assist brands in India but also scale that knowledge for the purpose of creating solutions on a global scale. This is because we operate in such a diverse market, where every day there is a new perspective on how shoppers function and what they want."