✍️ Opinions

The Evolution of Customer Communication in India, Imteyaz Ansari, Founder at Azmarq Technovation Pvt. Ltd

✍️ Opinions

The Evolution of Customer Communication in India: How Omnichannel Strategies Are Reshaping Engagement in Retail, Healthcare, and Fintech

This article has been contributed by Imteyaz Ansari, Founder, Azmarq Technovation Pvt. Ltd.  Indian customer communication is rapidly changing due to the increased mobile use and evolving expectations. With over 500 million smartphone users and increased usage of digital channels, Indian customers now expect to receive instant, contextual, and frictionless

By Sanvi Barjatya
San Banerjee, ADDA.io, Data Security in Smart Communities

✍️ Opinions

Ensuring Data Security in Smart Communities: The Importance of Privacy in Digital Society Management

This article has been contributed by San Banerjee, Co-Founder & CEO ADDA.io. As more residential communities in India embrace digital platforms for community management, visitor management and accounting, data security has become a critical concern. With residents sharing sensitive information—personal details, financial transactions, visitor logs, and more — ensuring

By Sanvi Barjatya
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