Ola Electric Launches Nationwide In-App Service Booking via Hyperservice Program

Under its Hyperservice programme, Ola Electric announced on 1 December the nationwide deployment of its in-app service appointment function, which allows users to easily schedule vehicle maintenance. The company's dedication to providing an open, practical, and customer-focused service experience is reinforced by the new feature.

The Ola Electric firm stated in a statement that the in-app booking system, which was created to provide more convenience and accessibility, enables users to select their preferred service times, monitor service status, and handle all service-related requirements within the Ola Electric app.

Loaded Features of the APP

Customers can avoid the inconveniences of traditional service booking procedures by consolidating the complete service journey into a single platform, it continued. The attribute additionally guarantees clients authentic, superior-quality components and standardised service procedures. According to a corporate representative, the company's goal with the Hyperservice effort is to provide top-notch experiences based on ease, transparency, and trust.

Ola Electric has made a big step towards fulfilling that promise with the introduction of in-app service appointments throughout India. According to the spokesman, the programme offers consumers greater control, improved exposure, and the guarantee of authentic, brand-certified service. The business recently revealed that Hyperservice will be expanded into an open platform that will revolutionise EV servicing in India.

Under this effort, independent garages, technicians, and fleet operators nationwide will have access to Ola's authentic spare parts, diagnostic tools, and service training modules for the first time. Building open, scalable, and domestically integrated platforms for software, batteries, and now after-sales and support infrastructure is another important component of Ola's larger India Inside strategy.

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Ola Electric Mobility Ltd., once a favourite of investors, is finding it difficult to pick up steam as its market share declines and share price falls. The SoftBank-backed electric scooter manufacturer is currently having trouble attracting investors for its most recent fundraising attempts after seeing its IPO oversubscribed more than four times last year. Ola faces a variety of difficulties.

The company lowered its full-year sales projections to over 40% below earlier guidance after reporting a 43% decline in revenue and a 47% decline in sales in its most recent quarterly results. From a world-leading 30% last year, its market share in the e-scooter industry dropped precipitously to 11.5% in October. Kotak Securities analysts cautioned that the company is displaying "visible strain" and that if core volume difficulties are not resolved, the dangers would increase.