Swiggy Introduces Additional Fee for Select Restaurants on One Orders Starting Nov 25

According to a report by NDTV Profit, Swiggy is getting ready to implement new fees for restaurant partners on orders submitted through its Swiggy One membership programme. A few eateries have been notified by the platform that the fees would take effect on November 25. It is anticipated that the fee will be determined for each order, with the blended rate most likely ranging from INR 2 to INR 5 per order. According to the report, Swiggy has stated that the total amount owed will be determined by the percentage of Swiggy One orders a business receives throughout each payout cycle. The platform's premium membership plan, Swiggy One, provides users with free deliveries as well as a number of other advantages.

Limited Partners Already Received the Notification

According to the article, just a small number of restaurant partners have been notified initially. CNBC-TV18 said that the levy will be imposed on top of the commission Swiggy now receives from restaurants, which normally varies between 17 and 25%. Additionally, the firm started charging its premium subscribers a rain-surge fee earlier this year, which Swiggy One users were previously exempt from. In the second quarter of the fiscal year 2025–2026 (Q2FY26), Swiggy recorded a consolidated net loss of INR 1,092 crore, which was higher than the INR 626 crore loss in the same quarter the previous year.

Swiggy’s Recent Financial Report Card

During the reviewed quarter, Swiggy's operating revenue increased 54.42% year over year (Y-o-Y) to INR 5,561 crore, demonstrating the company's ongoing growth in both its core meal delivery and instant grocery businesses. Swiggy's total spending increased from INR 4,309 crore in Q2FY25 to INR 6,711 crore, a 55.74% year-over-year increase.

While delivery-related expenses rose 30.22% to INR 1,426 crore, advertising and sales promotion spending surged 93.48% to INR 1,039 crore. Finance expenditures more than quadrupled to INR 48 crore, up 108.69% for the quarter, while employee benefit spending increased by 13.67% to INR 690 crore. Citing the ever-changing and competitive external market, the company's board has also authorised funding up to INR 10,000 crore through private or public offers, including a qualified institutions placement (QIP).