Swiggy Introduces 'Pyng' App to Address 'Unmet Demand' for Expert Services

An online marketplace named Pyng was created by Swiggy to meet the growing yet unfulfilled needs of urban customers. These customers are frequently overloaded with internet searches for trustworthy, qualified experts. Customers will be able to connect with verified professionals through the app, such as financial advisers, astrologers and spiritual experts, event planners and entertainers, travel and leisure specialists, education and skill trainers, and health and wellness specialists. According to Swiggy, it will use cutting-edge AI, a carefully selected network of professionals, and a customer-focused strategy to provide more effective and reliable access to vetted specialists.

Vibrant Features of Pyng

According to Swiggy, Pyng will also provide a money-back guarantee in the event that customers are dissatisfied with the service. According to the firm, Pyng, which is AI-powered, makes customers' lives easier by making it possible to find verified specialists quickly and easily in a safe, spam-free environment. Additionally, the app will have a clever AI assistant that can comprehend customer enquiries and suggest the best expert. Pyng has been quickly onboarding professionals since launching its selling app earlier this year. With more than 1000 professionals in more than 100 specialities, Pyng wants to revolutionise the way that people get professional advice by matching them with a wide variety of experts.

The need for professional help—from tax planners and counsellors to yoga trainers—is expanding in both the personal and professional domains as today's lives get more hectic, according to Nandan Reddy, co-founder and head of innovation at Swiggy. With Pyng, the company provides a dependable, spam-free platform for customers to interact with professionals they can trust. In addition to empowering individual providers, Pyng connects consumers with dependable professionals that give genuine value by curating demand for these specialised products. SNACC, SwigL, Instamart, and Swiggy Minis are just a few of the apps that Swiggy has lately released.

Infusion of AI Getting Popular Among Indian Startups

A recent study conducted by SAP India and Dun & Bradstreet shows how Indian start-ups use cutting-edge technology to realise their full potential. The results show that more than 77% of start-ups spend money on cutting-edge technologies like blockchain, IoT, ML, and AI. In the era of digital disruption, Indian start-ups are aggressively using cutting-edge technologies to boost customer satisfaction, spur growth, and achieve operational efficiency. This pattern highlights how quickly technology is being adopted and innovated in India's startup scene, which is currently rated third in the world behind China and the US. The fact that 40% of digital start-ups are based in Tier II and III cities, which are becoming innovation hotspots because of local talent and cost advantages, is another important finding of this study. India's position as a major startup powerhouse is cemented by this tech-driven development, which is backed by strong corporate governance and a supportive regulatory framework.