The electric two-wheeler maker Ola Electric has restructured to reduce its workforce by roughly 500 employees due to concerns about its losses and after-sales service issues. According to the media, the exercise would affect workers at all levels and in all departments. In order to become profitable, the company managed
On 13 November, the Confederation of All India Traders (CAIT) accused rapid commerce platforms of breaking a number of national laws, such as the Competition Act, the Consumer Protection Act, and Foreign Direct Investment (FDI) regulations. The trade group stated in a white paper that more than INR 54,000
The Central Consumer Protection Authority (CCPA) has ordered a thorough investigation into suspected "deficiencies" in Ola Electric's services and products, particularly with regard to its scooters, indicating further difficulty for the company. This action comes after Ola addressed previous regulatory notifications about outstanding customer complaints. Nidhi
Companies like Zepto, Blinkit, and nine others have received notices from the Central Consumer Protection Authority (CCPA) as part of a significant crackdown on a number of e-commerce and quick-commerce operators. According to media reports, complaints regarding suspected breaches of the Legal Metrology Act's Mandatory Declaration Rules prompted
According to Ola Electric, out of the 10,644 customer complaints it has received thus far, 99.91% have been handled and resolved successfully. In a regulatory filing on September 21, 2024, the manufacturer of electric two-wheelers notified the Central Consumer Protection Authority (CCPA) of the latest developments on long-pending
On October 13, 2024, the Central Consumer Protection Authority (CCPA) announced that Ola, a ride-hailing company, has been ordered to make improvements that will benefit customers. These modifications include giving refund alternatives and giving receipts for auto rides. Chief Commissioner Nidhi Khare of the CCPA noted that Ola's