EaseMyTrip said in a press statement on 7 November 2024 that it has partnered strategically with Hyperface, Asia's first Credit Cards as a Service (CCaaS) platform. The partnership intends to improve the card management features of the travel booking website and provide a more customised, digital-first experience for
B2C Business Owner Insights
Ever wondered what elements keep customers satisfied in B2C businesses? With India's B2C e-commerce market anticipated to increase to $380 billion by 2030, understanding the elements driving customer satisfaction is essential. To gain insights, StartupTalky connected with numerous B2C business owners and asked them what main elements of
🔍Insights
The analysis by the global market research firm EY states that consumer goods companies have enormous opportunities to use AI to improve asset tracking, supply chain management, and consumer experience and engagement. The use of artificial intelligence (AI) technologies to improve customer centricity and operational efficiency is on the rise
📖 Learning
A discount broker, or a low-cost broker, is a type of brokerage firm that provides trading services at a significantly lower cost than traditional full-service brokers. In contrast to full-service brokers, discount brokers generally do not offer personalized investment advice or comprehensive research services. Instead, their primary focus is executing
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The consumer culture in the 21st century is such that businesses are constantly seeking ways to improve customer experience and meet the high demands for instant gratification. One of the most effective tools in achieving this is the integration of AI chatbots into customer service strategies. These intelligent virtual agents
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As companies strive to increase revenue and gain a competitive edge, effective channel management has become a crucial component of their strategy. Channel management involves identifying, cultivating, and maintaining relationships or communication with partners and customers who help sell a company's products or services to others. By utilizing
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Starting a business is a very famous idea for earning money. You can meet a salaried person and he/she will tell you about his/her dream of starting a business and earning with no cap. There is no denial to the fact that money is a necessary requirement and
💻 SaaS
As a business owner, improving customer satisfaction is crucial to your success. One way to achieve this is by implementing an automated answering system known as an auto-attendant. This phone-based system can handle a high volume of calls, directing them to the appropriate department or individual, eliminating the need for
📖 Learning
Customer friction is caused when the customers feel hesitant to buy goods or services or are unhappy with your company. Friction is something that slows down the customers or they lose interest in your products and services. Friction arises because of numerous flaws in the product or design or delivery.
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Observe.ai
With all the buzz about the modern technology with AI and VR that seem to be taking the world by surprise one after another, it has become imperative for companies to keep up with these trends and make the most of it. To sufficiently provide a solution to this, Akash
foodpanda
India is a market where our homegrown companies are competing fiercely with multinational giants. For Ola [https://startuptalky.com/startup-story-ola/] there is Uber, for Flipkart there is Amazon and Swiggy is competing with ubereats. One thing which greatly differentiate Indian companies from MNCs is the service quality. We all agree