E-commerce Unicorn Meesho Introduces GenAI Voice Bot to Revolutionise Customer Service
Meesho, an e-commerce unicorn located in Bengaluru, has introduced a state-of-the-art multilingual voice bot driven by generative AI with the goal of transforming customer support. The speech bot is intended to offer scalable, human-like assistance, particularly to customers in tier II towns in India. In order to meet the demands