✍️ Opinions
Transforming Customer Experiences: A Guide to Implementing Conversational AI
This article has been contributed by Abhinandan Jain, Chief Growth Officer, Startek. Conversational AI, the technology powering chatbots and virtual assistants, is rapidly reshaping customer interactions. Imagine a tireless AI assistant, available 24/7, that personalizes the customer journey, answers questions with ease, and even streamlines lead generation. Studies show