Hyperface and EaseMyTrip Collaborate to Improve Card Management and Customer Satisfaction

EaseMyTrip said in a press statement on 7 November 2024 that it has partnered strategically with Hyperface, Asia's first Credit Cards as a Service (CCaaS) platform. The partnership intends to improve the card management features of the travel booking website and provide a more customised, digital-first experience for both new and returning consumers.

Hyperface will assist EaseMyTrip throughout the customer experience through this relationship, from launching hyper-individualised ads for current users to onboarding new ones. It is anticipated that the change will improve client interaction and offer a more fulfilling experience.

In an effort to provide its clients with the greatest financial products available, EaseMyTrip is thrilled to collaborate with Hyperface. According to Rikant Pittie, co-founder of EaseMyTrip, this partnership is a big step towards improving the company's card programmes and guaranteeing that its clients have a smooth, value-added experience.

How Hyperface will Further Help EaseMyTrip?

Currently in conjunction with several banks, EaseMyTrip's co-branded credit and debit card programmes will be streamlined with Hyperface's assistance as part of this relationship. Customers of EaseMyTrip should find it simpler to manage their cards and take advantage of customised benefits and rewards as a result of the integration, which will increase convenience and value. EaseMyTrip and Hyperface are aggressively pursuing the development of new co-branded credit card programmes in addition to improving their current card programmes. These programmes are designed to give EaseMyTrip users specialised advantages and incentives.

Hyperface's dedication to using creative card solutions to address real-world problems is demonstrated by its collaboration with EaseMyTrip. According to Ramanathan RV, co-founder and CEO of Hyperface, the company is excited to work with EaseMyTrip to provide their clients with the greatest card experiences possible and to help them expand internationally.

ScanMyTrip, a Unique Travel Platform on ONDC, Launched by EaseMyTrip

According to a press statement from the company, ScanMyTrip.com, the nation's first travel marketplace of its sort, was launched in September 2024 by EasyMyTrip.com. Additionally, it is now the first online travel agency (OTA) to use the ONDC Network to both buy and sell travel services. In order to increase their visibility in the online market, OTAs, MSMEs, travel agencies, and homestays will be able to include services including flights, hotels, and lodging on ScanMyTrip.com.

Businesses in the travel and tourism industry can take advantage of the digital infrastructure offered by ONDC thanks to EaseMyTrip's partnership with the ONDC Network. Through this collaboration, even small-scale service suppliers can reach a wider clientele. ScanMyTrip.com simplifies the onboarding procedure, which helps companies interact with passengers and prosper well in the cutthroat online market.

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StartupTalkyNitin Konde