The Central Consumer Protection Authority (CCPA) has ordered Rapido (Roppen Transportation Services Pvt. Ltd.) to pay a penalty of INR 10 lakh for printing deceptive advertisements and engaging in unfair trade practices, in a move to defend consumer rights. Misleading ‘Auto in 5 Min’ Promotion Explained The Authority has additionally
On December 26, Union Consumer Affairs Minister Pralhad Joshi ordered the Central Consumer Protection Authority (CCPA) to conduct a thorough investigation into the discrepancy in taxi fares that ride-hailing platforms display simultaneously on Android and iOS devices for identical rides. This was in response to a media report about the
The Bhavish Aggarwal-led company has been asked to provide more information by the Central Consumer Protection Authority (CCPA), which is looking into consumer complaints against Ola Electric. Ola Electric stated in an exchange filing that the consumer protection agency had asked the business for more information and documents. Ola Electric
Companies like Zepto, Blinkit, and nine others have received notices from the Central Consumer Protection Authority (CCPA) as part of a significant crackdown on a number of e-commerce and quick-commerce operators. According to media reports, complaints regarding suspected breaches of the Legal Metrology Act's Mandatory Declaration Rules prompted
According to Ola Electric, out of the 10,644 customer complaints it has received thus far, 99.91% have been handled and resolved successfully. In a regulatory filing on September 21, 2024, the manufacturer of electric two-wheelers notified the Central Consumer Protection Authority (CCPA) of the latest developments on long-pending
On October 13, 2024, the Central Consumer Protection Authority (CCPA) announced that Ola, a ride-hailing company, has been ordered to make improvements that will benefit customers. These modifications include giving refund alternatives and giving receipts for auto rides. Chief Commissioner Nidhi Khare of the CCPA noted that Ola's
Following the Central Consumer Protection Authority's (CCPA) show-cause notice to the business on 7 September 2024, shares of newly listed Ola Electric Mobility dropped 6.17 percent in intraday trading to INR 85.21 on 8 September 2024. In an exchange filing, Ola said that the CCPA has