Vineet Gupta
We all are familiar with the business mantra, “Customer is King”. But what does it imply? It asserts the importance of customers and their satisfaction for any business. When it comes to startups, you need to go the extra mile to win customers and it undeniably starts with strengthening your
🔍Insights
A product business has different layers of operations compared to a services business. It is much easier to produce a product and convince your customer. Also, there are fewer chances of physical damage in the service business. However, in both the business, there are few basic points you need to
📖 Learning
For online businesses, it has become necessary to solve the queries of their customers to ensure consumer loyalty along with their brand establishment. Nearly 80% of businesses use a chatbot in one form or the other. But earlier what used to happen was that a man always sat on the
tollfree
#toll-free service #toll -free
Customer Service
Great customer service is one of the most important aspects of the business. We hear a lot of stories and there occurs a huge amount of negative coverage about companies that deliver poor customer service, and we don’t hear a lot about companies who are doing it right. At