PhonePe and Google Pay Are Losing Ground to Newcomers in the Online Payment Space

PhonePe and Google Pay Are Losing Ground to Newcomers in the Online Payment Space
PhonePe and Google Pay Are Losing Ground to Newcomers in the Online Payment Space

As smaller companies gained headway in India's unified payments interface in June, the share of total transactions processed by Walmart Inc.-owned PhonePe and Alphabet Inc.’s Google Pay declined slightly. From 48.67% in May to 48.37% now, PhonePe's percentage of all UPI transactions has decreased.

According to data issued by the National Payments Corporation of India, Google Pay's fraction decreased from 37.18% last month to 36.76%. The total number of transactions processed by the UPI network in June was 13.88 billion, down 1% from the previous month.

New Entrants Giving a Tough Run to Established Players

Many new companies have recently entered the UPI payments market. More than 80% of the market is controlled by PhonePe and Google Pay, but new competitors are threatening their supremacy.

For example, in June, there was a 17% increase to 75 million UPI transactions on the apps of Axis Bank Ltd. and a 20% increase to 35.7 million transactions on the Navi app. Another UPI payment option is super.money, which was introduced by Flipkart, a subsidiary business of PhonePe and an eCommerce giant in India. The JioFinance app, developed by Mukesh Ambani's Jio Financial Services, also joined the competition, allowing users to access the growing financial scene in India.

Paytm Comes to a Standstill

Paytm, which was experiencing a regulatory setback, managed to maintain its 8% market share from the previous month, which indicates that the market loss that has been occurring since the beginning of the year has come to a standstill.

After the Reserve Bank of India issued an order earlier this year to come close to shutting down Paytm's banking unit, the company's net loss for the first quarter of the fiscal year, which ended in June, more than doubled to INR 8.39 billion, which is equivalent to $100 million.

Cred Becomes the Fourth-Largest Player in the Game

Based on the information provided by the NPCI, CRED has established itself as the fourth largest player in the processing of UPI payments. It is interesting to note that it has exceeded Amazon Pay, WhatsApp, and BHIM, and it has handled more than one-third of the total value of transactions that Paytm has processed in the past month.

Praveena Rai, the chief operating officer (COO) of the National Payments Corporation of India (NPCI), has stated that the Unified Payments Interface (UPI) is gaining approximately 6 million new users each month.

In addition, the NPCI has established a lofty objective of reaching one billion transactions per day within the next several years.


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