A Detailed Case Study on Largest Retail Giant Walmart

A Detailed Case Study on Largest Retail Giant Walmart

Walmart is one of the largest retail companies in the world. It was founded in 1962 by Sam Walton. The headquarter of this company is situated in the United States. The main aim of the company is to provide consistent discounts, loyal customer service, and fast friendly service.

Walmart’s targets to expand its business in large cities as well as spread retail stores throughout the world. The retail stores of Walmart are divided into four divisions Walmart Supercenters, Discount Stores, Neighborhood Markets, and Sam’s Clubs warehouses. More than 100 million customers are visiting these Walmart Stores.

It is very uncomfortable for small merchants and communities in America. Walmart reaches their town and provides low-cost offers and the best customer service. It is a very bad condition for small merchants and businessmen in America. To downtown merchants, Walmart just comes and takes over all the small stores.

The purchasing power, aggressive marketing and provide low prices to the customer by Walmart, tend to pull out the business by the small merchants. Gradually the dream of Walmart company to become the largest retailer in the world is full filing day-by-day. But, they increase their business by the wrong actions and do not respect the culture or language of the communities.

Timeline Events Of Walmart company
Business Model Of Walmart
How Walmart Generates Revenue?
Walmart’s Marketing Strategy
Walmart’s - Flipkart Acquisition

Timeline Events Of Walmart company

The Timeline of events for Walmart company since its inception.

  • 1960: Sam Walton opened his first discount store in Rogers, Arkansas.
  • 1981: Walmart become the largest company in America.
  • 1981: After becoming the largest company in America, they opened their stores in a small Louisiana town.
  • 1983: Walmart opened its stores in Pawhuska and Oklahoma.
  • 1986: Walmart claims that it can restore more than 4000 jobs to American Communities.
  • 1989: They drive a campaign about Environmental awareness that Walmart is aware of land, water, and air.
  • 1990: There are some activist groups against the expansion of Walmart’s store.
  • 31st December 1990: Walmart’s closed its stores in  Louisiana.
  • 5th November 1991: Walmart opened up its store in Lowa City.
  • 6th October 1998: Walmart’s founder Sam Walton created a family charity named Walton Family Charitable Support Foundation.
  • June 1999: Walmart takes over the ASDA Chain (a British supermarket chain), now they have stores and depots across the United States.
  • 2001: Walmart becomes the world’s largest retailer, got huge sales of $191 billion.
  • July 2003: Walmart opened its stores in Beijing and till now they have 22 stores in China and counting.
  • 2006: Walmart closed its stores in Germany.
  • July 2007: Walmart is operating more than 2500 retail units in Walmart International and more than 500,000 employers in some countries.
  • 2007: By the ending of this year, they got a net $45 billion sales.
  • 2008: Walmart’s opened its wholesale facility in India. This is the first step of Walmart's to sell products through its retail outlets in India.
  • 2018: Walmart acquired Flipkart for $16 billion and owned 77% stake in India’s largest online retailer brand.

Business Model Of Walmart

Walmart Logo

There are different business models that are followed by successful companies which vary from time to time. The business model of Walmart is based to eliminate the middleman from the distribution channels. The advantage of removing the middleman is to provide benefit to the consumer by providing products at lower costs. The main motive of Walmart's business strategy company is to enter every segment of the market and dominate the market by providing products at a lower price.

The main marketing strategy of the company is based on leading on price, be competitive, and deliver a great experience by the motto of Everyday Lower price.

Walmart has three important segments.

Walmart U.S

Walmart U.S is operated in the U.S. They provide customers with products and services that are not present physically in stores. They provide their services via the website and mobile application. The website of Walmart company has a special feature that provides a third party to sell products. The company operates its business on various platforms like supermarkets, discount stores, neighborhood markets, and e-commerce websites.

Walmart International

Walmart International is also divided into three sections which are retailers, wholesalers, and other small projects. These sections are also divided into various sections such as supermarkets, warehouses, electronics, apparel stores, drug stores, digital retailers, and many more.

Sam’s Club

It is the online platform of Walmart’s company i.e., “samsclub.com”. This club is consists of memberships of the only warehouse retailer operations. This section includes warehouse clubs in the U.S, as well as samsclub.com.


Walmart - Business Model | How Walmart makes Money?
Walmart is US-based multinational retail firm that owns and operates a network of superstores. Read the business model of Walmart & its strategy.

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How Walmart Generates Revenue?

The Revenue Model of Walmart deals with the principle of buying in bulk in one go. In this system, they got a huge discount from the manufacturers. They sell in small quantities at low prices. By reducing the price they have high sales volume through which they have high earning.

Walmart’s generate its revenue by removing the middleman and selling their product directly to the customers and services to business. The two main sources of revenue are Product revenue and Service revenue.

Walmart's revenue in the fiscal year ending January, 2020 was $524 Billion.

Product Revenue

Walmart has a wide range of products in various categories:-

  • In the grocery category, they have products like Daily needs products, dairy products, frozen foods, bakery, baby products, beauty aids, and many more.
  • Health and wellness category have products like Pharmacy products and clinical services.
  • The entertainment category has products like electronics products, toys, cameras, movies, music, videos, and books.
  • Stationary, paints, and hardware, Automotive, sporting goods, crafts, and seasonal merchandise.
  • Apparel categories include apparel for men, women, boys, girls, shoes, jewelry, and accessories.
  • Home appliances include home furnishing services, home decor, livings, and horticulture.

Service Revenue

Walmart also provide services to generate revenue in various fields:-

  • They provide financial services like prepaid cards, money orders, wire transfer, money transfers, bill payments, and so on.
  • VUDU movie streaming services: This is a subscription-based OTT platform for buying and renting movies, watching TV shows on demand.
  • Clinical Services include primary health care, Physical and Wellness checks, Clinical lab tests.
  • Health Insurance services

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Walmart’s Marketing Strategy

Walmart's Business Strategy Analysis is one of the most important parts of any business whether it is small or large. It is very important to make an effective marketing plan to survive in the market. Walmart uses the principle of business marketing penetration method which is used to capture the market by offering lower prices and competitive prices to the consumers.

The company follows cost leadership which makes a huge profit for the company. The company provide low prices to the consumer and treated all the customers as king of the market to maintain the relationship between Walmart and the customer.

According to Walmart, there are four factors that drive the customer’s choice of retailer:

  • Price
  • Access
  • Experience
  • Assortment.

One more reason for the success of Walmart is purchasing products from local manufacturers in a bulk in one go and selling in small quantities. Buying from local manufacturers is the benefit for both. Buying more products from local manufacturers means they are creating more jobs and they reduce the unemployment rate. They should provide good quality products at a lower price to maintain a good relationship with customers and continue to get profits in business.

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Walmart’s - Flipkart Acquisition

Walmart Acquired Flipkart
Walmart Acquired Flipkart

Flipkart is one of the leading Indian e-commerce brands. In 2018, Walmart takes 77% stakes in India’s largest e-commerce company Flipkart and makes the world’s biggest purchase of an e-commerce company.

After this acquisition the future of eCommerce industry in India has become more competitive than ever.

The three main reasons for the acquisition of Flipkart are Flipkart’s leadership in some lucrative sections, its payment platform and the company’s talent pool.

Walmart’s world’s largest company is to continue to expand its business by improving its strategies day-by-day. The main reason for the success of Walmart is the EDLP system i.e., Everyday Low Price. They are working aggressively to maintain profits, market shares, and provide low prices to consumers. There are many business ideas to gain profit from a market. All depends on how you play the cards for a profitable business.

Walmart has made acquisitions of 28 organizations and has 16 sub-organization.

Feel free to reach us and share your understanding and views on the case study of Walmart. We would love to hear from you.

FAQ's

What is the business model of Walmart?

The business model of Walmart is based on eliminating the middleman from the distribution channels. The advantage of removing the middleman is to provide benefit to the consumer by providing products at lower costs.

What is the motive behind Walmart's Business Strategy?

The main motive of the Walmart business strategy company is to enter every segment of the market and dominate the market by providing products at a lower price.

What is Walmart's Market Strategy?

The company follows cost leadership which makes a huge profit for the company. The company provide low prices to the consumer and treated all the customers as king of the market to maintain the relationship between Walmart and the customer.

How does Walmart generate revenue?

The earning model of Walmart deals with the principle of buying in bulk in one go. In this system, they got a huge discount from the manufacturers. Walmart’s generate its revenue by removing the middleman and selling their product directly to the customers and services to business.

What are the main sources of revenue for Walmart?

The two main sources of revenue are:

  • Product revenue
  • Service revenue

Is Walmart owned by China?

The Walmart branch in China is majority Chinese-owned. But predominantly it is owned by Sam Walton's many children.

Why is Walmart so cheap?

They sell in small quantities at low prices. By reducing the price they have high sales volume through which they have high earning.  Hence, by selling in high volume they can sell it at a cheap price and still gain profit.

What are the sub-organisations under Walmart?

There are 16 sub-organisations of Walmart. Some of them are:

  • Walmart Labs
  • Seiyu Group
  • Walmart Canada
  • Sam's Club
  • Mas Club
  • Lider
  • Vudu

What are the top acquisitions of Walmart?

Walmart has acquired 28 companies. Some top acquisitions are:

  • Flipkart
  • Thunder
  • Art.com
  • Botmock
  • MeMD
  • Polymorph
  • Aspectiva

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