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Customers are important aspects of any business, and it's a crucial task to maintain a good customer relationship. Customer Relationship Management (CRM) is a system or software that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve
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Customer Relationship Management and Customer Support, while often overlooked, are some of the most important and crucial assets of an online enterprise across SMEs of different scales and domains. While you still need a robust infrastructure and web framework for your business to garner customers and attract visitors, the fact
📖 Learning
When given a chance to interact with your customers, would you use the same messaging to communicate with people who’ve made their first purchase and repeat customers? Well, you wouldn’t. It is because they are entirely different audience segments. While the former has just been introduced to your
📖 Learning
A lead generation agency can have a significant impact on the success of your business. By generating leads, they can help you increase sales and revenue. In addition, a lead generation agency can also help you build relationships with potential customers and clients. You can contact these individuals and offer
knowledge base
For a software or an SaaS, users often have questions regarding their functioning, features or even any technical issues they might face. This is also true for websites. One common solution for such situations is a Customer Support Platform for customers to contact, and resolve their queries. Although viable, this
business
This is the 21st century. You cannot expect a good profit unless customers think about you. Although there is nothing like negative marketing, you still have to make people think about you. It can be anything. They just have to think about your brand. And all this comes under the