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🔍Insights
Lenskart is an Indian online portal for eyewear, founded by Peyush Bansal in November 2010 in Delhi. The company's portfolio of products ranges from prescription glasses, contact lenses to sunglasses. Its business model is what makes the company different from others, as it bridges the gap between different touchpoints, i.
Customer Service
Every business owner and entrepreneur [https://www.startuptalky.com/lei-jun-xiaomi/]understands the importance of customer satisfaction. Happy customers can either make a company or break one if their demands are not met. This is why much of a company’s resources are dedicated to customer support. Satisfied customers are key
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Jio is one of the topmost companies in India and it has a lot of potential customers. It is headquartered in Mumbai, India. In March 2018, JioMusic and Saavn merged in a deal worth $1 billion. After this, Saavn and JioMusic rebranded as JioSaavn. The merger was a huge advantage
Customer Service
The web is brimming with online enterprises, SaaS intelligence, and consumers of the same. And to be able to sell your product successfully, you need something to be able to stand out from the rest; to give the consumer a reason to choose you over your competitors. Additionally, having good
Vineet Gupta
We all are familiar with the business mantra, “Customer is King”. But what does it imply? It asserts the importance of customers and their satisfaction for any business. When it comes to startups, you need to go the extra mile to win customers and it undeniably starts with strengthening your
🔍Insights
A product business has different layers of operations compared to a services business. It is much easier to produce a product and convince your customer. Also, there are fewer chances of physical damage in the service business. However, in both the business, there are few basic points you need to
đź“– Learning
For online businesses, it has become necessary to solve the queries of their customers to ensure consumer loyalty along with their brand establishment. Nearly 80% of businesses use a chatbot in one form or the other. But earlier what used to happen was that a man always sat on the
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Customer Service
Great customer service is one of the most important aspects of the business. We hear a lot of stories and there occurs a huge amount of negative coverage about companies that deliver poor customer service, and we don’t hear a lot about companies who are doing it right. At