Delhivery - The Startup Which Took India by Storm!

When the brain hits you right, you think of wonderful ideas, one of the brain hitting ideas in the history of startups in India is Delhivery. Proving themselves since 2011 as a great startup, this company is now like a backbone for the logistics industry.

The pillar of the Indian e-commerce industry is somehow logistics, which Delhivery is leading precisely to being a huge fundraiser for the industry. Read this article to know about Delhivery, founders and team, how it was started, growth, competitors, funding and investors.

Delhivery - Company Highlights

Startup Name Delhivery
Headquarter Gurgaon, India
Sector Logistics
Founders Kapil Bharati, Mohit Tandon, Sahil Barua, Suraj Saharan, Bhavesh Manglani
Founded 2011
Parent Organization Delhivery Pvt Ltd
Website delhivery.com
Contact contact@delhivery.com

About Delhivery and How it Works
Founders of Delhivery and team
Delhivery - Target Market Size
How was Delhivery Started?
Delhivery - Growth
Delhivery - Funding and Investors
Delhivery - Name, Tagline and Logo
Delhivery - Competitors


Check this out - Gurgaon Based Startups Dominating The Entrepreneurial Sector in India


About Delhivery and How it Works

Delhivery offers a full suite of services such as last-mile delivery, third-party and transit warehousing, reverse logistics, payment collection, vendor-to-warehouse, and vendor-to-customer shipping, and more. The company is backed by Times Internet Ltd, which had acquired a minority stake in the firm in June last year.

Having three responsibilities on shoulders that are fulfillment, Omni-channel, and data services, the company’s focus is to deliver the best service without any waste chances of solving customer’s problem.

Delhivery provides products and services intending to build trust and improve the lives of consumers, small businesses, enterprises, and their growing team of employees and partners. They are disrupting India’s logistics industry through their proprietary network design, infrastructure, partnerships, and engineering and technology capabilities.

Delhivery brings unparalleled cost efficiency and pan-India reach to the businesses of over 10,000 customers. It is driven by its mission to shrink time and distance, making the world a smaller place for its customers and over a billion consumers they serve. A very normal company that did a very abnormal business, gaining a beautiful profit and becoming a huge success, Delhivery is the new phase of delivering items.

They aim to compete as India’s largest and most profitable fulfillment company for e-commerce. Having the 3 categories of customers for their company, Delhivery is constantly aiming to provide them the good quality products with better improvement every day and with trust.

Founders of Delhivery and team

Delhivery was started by a bunch of engineers including Bhavesh Manglani, Kapil Bharati, Mohit Tandon, Sahil Barua, and Suraj Saharan.

Founders of Delhivery
Founders of Delhivery

Sahil, Suraj, and Mohit were day job men having a great aspiration to start their own venture, but they knew that it takes a lot to have a successful startup. All three men worked in Bain & Co in 2008 but two of them Suraj and Mohit worked at the management consulting arm of the company.

“We didn’t have the faintest idea what we were going to do. We decided to quit on one fact, we realized there is only so much you can learn in consulting, and grow,” says Sahil.

They took a huge furlough together for 6 months that is when they decided to give up their jobs and started working for their dreams.

Bhavesh Mangalin (COO) is the co-founder of Delhivery. He successfully has 3 years of experience at telecom companies like Idea cellular and reliance communication and 18 months of misc startups,

Kapil Bharti (CTO) graduated from the Indian Institute of Technology (Delhi), joined the two genius minds later to complete their dreams as well as to make all of them grow rich in their business.

Besides these great minds, some of the important sectors are managed by another core team of three members-

  • Aveek Nandi (Director, product design and strategy)
  • Deepak Dhyani (Vice President at Delhivery)
  • Sandeep Barasia (Joint MD at Delhivery).

This wonderful startup company started with five employees and now it’s standing on its own as an organization employing more than 17,000 people, with a presence in more than 13+ countries.


Relevant read: List of Top Logistics Startups in India


Delhivery - Target Market Size

The country's logistics industry which is worth around USD 160 billion is likely to touch USD 215 billion in the next two years with the implementation of GST.

And here comes the biggest reach of Delhivery that is, they have approximately 1400 pin codes on their list and over 19,990 sq ft of warehouse space in Delhi as well as in Bangalore. Delivery has a lot of partners with whom they partnered to increase their product reach and to cope up with those partners, the company also offers third party warehousing and transit warehousing to its partners.

To increase the quality of the products delivered by Delhivery, Suvayu Ali, (Data Scientist at Delhivery) kept a special check on the market of these technical matters with an algorithm which is one of the projects that a team of data scientists at Delhivery, led by former entrepreneur and Facebook data scientist Santanu Bhattacharya is working on.

The very special achievement of Delhivery is that they are now in more than 13+ cities already which made this business easier to raise more funds for the company. The target of Delhivery is to have branches in over 250+ cities by the end of this fiscal year.

How was Delhivery Started?

It was approximately half-past at night when Suraj and Sahil ordered food from a nearby restaurant in Gurgaon. When they had the delivery man standing in front of their door, they got chatty with the delivery person. And they both decided to talk to the manager of the store, soon they were at the restaurant, talking to the owner. The owner explained his problem that why it happened, the fact is Sahil and Suraj knew the solution and that is when Delhivery started.

Sahil narrated the exact conversation between him and the owner of the restaurant - “It was 11.30 at night, I still remember, we took our bikes and went to meet the owner, Anuj Bajaj, who was surprisingly still there. He said he was shutting the restaurant down. He was really happy we had come because he wanted his staff to relocate somewhere. We said bring it on, we’ll hire everybody."

Also read: LogYcode - Digitizing and automating the Logistics and Supply Chain


Delhivery - Growth

The company initially was a small business of only 5 members in total for all their work from accounts to product service to delivery hookups, but as the time passed this company hired more than 15,000 people as their deliverymen, accounts keeper and to keep their customers satisfied if there is any issue in the product or same.

The company culture aims at making every individual experience working in trenches as a delivery boy, for at least twelve hours a week, to promote teamwork and efficiency of the employees.

In an interview, Sahil Barua quoted some wonderful lines for his employees “After every 20 minutes I get up and go talk to a team member. Thanks to this, I know everyone in our office by their first name. We have that kind of openness in the office where people can tell us what they think. That is what keeps us going”.

Currently, the estimated amount of employees working for Delhivery is around 18,250 people.

Delhivery - Funding and Investors

Delhivery has raised a total of $934.5M in funding over 9 rounds. Their latest funding was raised on Sep 9, 2019 from a Secondary Market round.

Here is a list of all the funding rounds of Delhivery:

Date Stage Amount Investors
April 2012 Series A $1.5 million Times Internet Limited
September 2013 Series B $5 million Nexus Venture Partners
September 2014 Series C $35 million Multiples Alternate Asset Management Private Limited
April 2015 Series D $85 million Tiger Global Management
March 2017 Series E $100 million Carlyle Group, Tiger Global, Fosun
May 2017 Series E $30 million Fosun International
March 2019 Series F $413 million SoftBank Vision Fund, Carlyle Group, Fosun International
June 2019 Secondary Market $150 million Canada Pension Plan Investment Board
September 2019 Secondary Market $115 million Canada Pension Plan Investment Board

And as the company is doing great business, it is hope as well as a target for the coming years to reach Rs 220 crores.


Relevant read: Impact of Coronavirus outbreak on Dropshippers


True to its tagline- 'Changing the world, one shipment at a time', Delhivery is changing the logistics market with a new strategy every day.

Delhivery Logo
Delhivery Logo

Delhivery - Competitors

As Delhivery is a logistics’ grown company, it is obvious to have a great competition in the market some of the very state rivals are Ecom Express, DotZot, FSC (Future Supply Chain), BlackBuck, Delex, Delivery.com, etc.

It is because of the competition in the market that customers are getting different choices all of the nearly equal qualities.

Comment below about your experience of creating a startup of your on or story of an startup which has inspired you to start your own startup.

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About Rishabh Rathi

I am a computer science student and freelancer. I love learning new things and challenging myself.
  • Nagpur