What is Marketing Gamification and How Can It Help You Increase Sales?

What is Marketing Gamification and How Can It Help You Increase Sales?

Marketing gamification is the process of using game mechanics and psychology in order to engage and motivate customers. It can be used to increase sales, encourage customer loyalty, and deepen engagement with a brand.

There are many different types of gamification marketing strategies that mostly rely on using rewards, punishments, or other motivators to influence behavior. If done correctly, marketing gamification can be an incredibly effective way to boost your business. However, it is important to understand the basic principles of gamification before you get started.

What is Marketing Gamification?
How Can Marketing Gamification Help You Increase Sales?
Tips to Increase Sales Using Marketing Gamification
5 Best Practices for Implementing Gamification
Brands that Use Gamification in Marketing

Gamification Market Value Growth Worldwide (2016-2021)
Gamification Market Value Growth Worldwide (2016-2021)

What is Marketing Gamification?

The basic premise of marketing gamification is the use of game mechanics and game thinking in marketing campaigns and strategies in order to engage customers more effectively and target consumers. Gamification can be used in various ways, but some common examples include using points, badges, and leaderboards to encourage specific behaviors, offering discounts or prizes for completing certain tasks or incorporating game design elements into marketing collateral.

The use of gamification in marketing is a relatively new concept that is quickly gaining popularity. Gamification can take many forms, but essentially it involves using game-like elements and mechanics to engage customers and promote desired behaviors. When used effectively, gamification can be an extremely powerful marketing tool.

Marketing gamification can be an extremely effective way to increase customer engagement and loyalty and drive conversions and sales if it is incorporated smartly. However, it's important to note that gamification should not be used simply for the sake of using game mechanics. There needs to be a clear purpose and goal behind any gamification strategy, otherwise, it runs the risk of falling flat and coming across as disingenuous.

If you're considering incorporating gamification into your marketing efforts, do your research and understand how best to use it before moving forward. As with anything else in marketing, always test and measure your results to ensure that your gamification strategy is working and achieving the desired results.

How Can Marketing Gamification Help You Increase Sales?

Marketing gamification is a strategy that uses game-like elements and mechanics to engage customers and promote desired behavior. It can increase brand awareness, drive sales, or promote other marketing objectives.

Gamification can increase customer engagement by making interactions more fun and engaging. It can also lead to increased brand loyalty and customer retention. Additionally, it can prompt customers to take desired actions, such as making a purchase or referring a friend.

There are many different ways to gamify your marketing strategy. Some common tactics include offering rewards for taking desired actions, using leaderboards to encourage friendly competition, and adding elements of chance or mystery to pique customers' interest.

The key to successful marketing gamification is to ensure that the game elements are well-designed and add value for the customer. The goals of the gamification should be clearly defined, and the rules should be easy to understand. Additionally, the rewards should be attractive and meaningful.

Top 10 Successful Gaming Startups in India that are ruling the Gaming Industry
The gaming industry is one of the fastest-growing industries in India. It is a very competitive market to capture but these successful startups have been ruling the industry.

Tips to Increase Sales Using Marketing Gamification

Gamification Statistics
Gamification Statistics

The following are the top 10 tips to increase sales using marketing gamification:

1. Offer incentives for customers to take actions that lead to sales. This could include discounts, points, or other rewards.

2. Make the process of taking action easy and fun. Use game mechanics such as badges, leaderboards, and progress bars to keep customers engaged.

3. Let customers know how their actions impact the company's bottom line. Show them how their efforts are translating into real results.

4. Encourage social sharing by offering additional rewards for customers who spread the word about your company or product.

5. Use data from customer interactions to improve your gamification strategy over time. Constantly strive to make the experience more engaging and effective.

6. Be sure to integrate gamification into your overall marketing strategy. Do not rely on it as a standalone tactic, or you may risk turning off customers.

7. Keep an eye on the competition. See what they're doing with gamification and try to stay one step ahead.

8. Be prepared to change your approach if you do not see the desired results. Gamification is a dynamic field, and what works today may not work tomorrow.

9. Have fun with it! The more you enjoy what you're doing, the more likely your customers will too.

10. Remember that gamification is just one tool in your sales arsenal. Use it alongside other techniques to create a well-rounded approach.

Best Sales Prospecting Tools for Lead Generation and Conversion
Top 5 Sales Prospecting Tools to build you a prospect list, to integrate with your CRM including Prospect.io, Leadfeeder, Bloobirds, Datanyze, and Detective.

5 Best Practices for Implementing Gamification

The following are the five best practices for implementing gamification:

  • Define your goals and objectives
  • Identify your target audience
  • Select the right game mechanics
  • Create a balance between competition and collaboration
  • Test and refine your gamification approach

Following these best practices will help you ensure that your gamification implementation is successful. By defining your goals and objectives upfront, you can ensure that your selected game mechanics are aligned with them. Identifying your target audience is also important, as this will help you choose game mechanics that are most likely to engage them. Creating a balance between competition and collaboration will help keep players engaged while testing and refining your approach will help you further optimize your gamification implementation.

Brands that Use Gamification in Marketing

Starbucks - Starbucks Rewards
Starbucks - Starbucks Rewards
  1. Starbucks's "Starbucks Rewards"
  2. M&M's "Eye-Spy Pretzel"
  3. KFC's "Shrimp Attack"
  4. Hilton's "Honors guest loyalty program"
  5. Sephora's "Beauty Insider" loyalty program


Gamification is a hot topic in the world of marketing, and for a good reason. By understanding how to use it correctly, you can tap into your customer's psychology and drive more sales with fewer efforts. Moreover, gamification is the new trend and both big and small brands are using it effectively to gain amazing results.  

Thus, in today's time, marketing gamification is an effective technique that helps in improving customer engagement leading to a higher success rate.


How does gamification help marketing?

Gamification improves engagement that ultimately leads to a higher conversion rate. It does not feel like traditional marketing, thus people are more likely to respond more.

Is gamification a marketing tool?

Gamification is an important tool in a marketing strategy as the end-user gets to enjoy the benefits of his/her activity.

Does Starbucks use gamification?

Starbucks uses gamification for marketing in the form of  'My Starbucks Rewards' to increase engagement and retention of customers.

What prominent companies use gamification techniques?

  • Google
  • Microsoft
  • Bluewolf
  • Cisco
  • Starbucks

Must have tools for startups - Recommended by StartupTalky

Read more