Zoom - Helping The World in Surviving a Pandemic with Video Communications!

Rishabh Rathi Rishabh Rathi
May 15, 2020 5 min read
Zoom - Helping The World in Surviving a Pandemic with Video Communications!

With the coronavirus pandemic hitting the whole world at large, the face-to-face business activities had to take a toll. That’s when this company raised to its magnificence. We are talking about the Zoom cloud meeting which was founded by Eric S. Yuan in 2011.

Zoom is an American company offering remote conferencing services. It is headquartered in San Jose, California. It primarily provides a remote conferencing service that combines other tertiary services like video conferencing, online meetings, chat, and mobile collaboration to facilitate conducting business virtually.

Zoom - Company Highlights

Startup Name Zoom
Headquarter San Jose, California, United States
Sector Video Conferencing
Founders Eric Yuan
Founded 2011
Parent Organization Zoom Video Communications, Inc.
Website zoom.us
Contact info@zoom.us

About Zoom and How it Works
Zoom - Impact of COVID19
Founder of Zoom and team
Zoom - Startup Launch
Zoom - Mergers and Acquisitions
Zoom - Funding and Investors
Zoom - Valuation
Zoom - Competitors

About Zoom and How it Works

Zoom Cloud meetings offer a free video-conferencing facility for up to 100 participants. It offers a communications platform that connects people through video, voice, chat, and content sharing. Originally, it came with a 40-minute time limit but now due to coronavirus lockdown, this limit has been uplifted. If the companies want to add more participants and avail more and advanced features, paid subscriptions are available with Zoom. Zoom's closed source software is claimed to be compliant with FedRAMP, HIPAA, PIPEDA and PHIPA, and the GDPR.

Zoom Logo
Zoom Logo

Initially, when Zoom was launched, it could host video conferences with 15 participants which increased to 25, two years after its inception. From there, it directly jumped to a participation limit of 100 in 2015 followed by 1000 for business customers.

The company has an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

Zoom's mission is to create a people-centric cloud service that transforms the real-time collaboration experience and improves the quality and effectiveness of communications.

Relevant read: Try these Zoom Settings to Protect Your Privacy and Avoid Zoombombing Trolls

Zoom - Impact of COVID-19

  • With the pandemic intensifying, lockdowns were announced in almost all the affected countries which took Zoom to an altogether new level.
  • Be it companies, schools, or colleges, all started using Zoom Video Communications to conduct business and deliver lectures.
  • Zoom also offered its services to K–12 schools free of charge in many countries.
  • Zoom also released a paid education plan which allows unlimited meetings for up to 300 people. Not just that, these meetings are graced with the options of recording, transcription, and various other administrative controls.
  • These activities contributed to a sharp rise in Zoom usage. For example, in just a day, the Zoom application was downloaded 3,43,000 times.
  • The company gained over 2.22 million users in the initial months of 2020. This number exceeded the users they Zoom had amassed entirely in 2019.
  • Consequently, by March 2020, the Zoom share price increased to US$160.98 per share. This drafted an increase of about 263% as compared to its initial share prices when it came out with an IPO.
  • Zoom also became the go-to social platform for the Millenials. During this pandemic when they couldn’t step out, they used Zoom for blind dates and recess and many more fun activities that could turn their boredom into delight.
  • The founder, Yuan, added $20 million to his net worth in just one day. This took his total net worth to Β $5.6 billion.

Founder of Zoom and team

The founder of Zoom is Eric S. Yuan.

Eric S. Yuan, Founder, Zoom
Eric S. Yuan, Founder, Zoom

He has a bachelor's and master's degrees in applied mathematics and computer science from the Shandong University of Science and Technology. Yuan was working with WebEx, which was acquired by Cisco Systems and that’s when he became vice president of engineering. After that, he went on to launching Zoom Video Communications.

Zoom - Startup Launch

Within just one year of inception, Zoom has record participation of 1 million user base. In its first year, Zoom established partnerships with multiple B2B collaboration software providers which included Redbooth (then Teambox), and together created a program that was named "Works with Zoom". This, in turn, worked for Zoom in establishing more superior partnerships with hardware and software vendors like Logitech, Vaddio, and InFocus.

Zoom had already reached 10 million users by 2014. And this number skyrocketed in 2015 when it went on to 40 million individuals with 65,000 organizations subscribed to the Zoom Video Conferencing Services. By 2015, Zoom had already hosted a total of 1 billion meeting minutes since its inception.

Zoom hosted Zoomtopia 2017 in the year that was Zoom's first-ever annual user conference. During this conference, it announced a dynamic series of new products and partnerships, which also included Zoom's Partnership with Meta. This partnership was envisioned to integrate Zoom with Augmented Reality, more popularly known as AR. Also, Zoom announced its native support for Skype for Business and its futile integration with Slack, Workplace by Facebook, and its initial steps towards artificial intelligence (AI) speech-to-text converter.

Also read: Say Namaste- An Indian Alternative Conferencing Platform for the Apps like β€˜Zoom’

Zoom - Mergers and Acquisitions

  • In 2015, Zoom announced the integration of Zoom video conferencing with a Salesforce's customer relationship management platform. This collaboration allowed the sales team to initiate such conferences with their sales leads without leaving the application.
  • In 2017, Zoom went on to launch Telehealth. This platform is a scalable product in the telehealth category which allows the doctors to remotely visit their patients through video communications for consultation.
  • In 2017, Zoom Video Communications announced a partnership with Polycom. This partnership integrated Zoom's video meetings into the partnered company, Polycom's conferencing systems and enabled a wide array of features that included multiple screens and device meetings, HD and wireless screen sharing, and calendar integration with Microsoft Outlook, Google Calendar, and iCal.
  • In March 2020, NextTech AR Solutions acquired a software company named Jolokia. Through this acquisition, it intends to integrate Zoom into Jolokia's Inferno platform. The highlight is that this integration will allow Zoom Video meetings to support up to 100,000 participants. Not just that, with added and advanced features like β€œreal-time Q&A Plus immersive AR.” and additional features like the ability to start a Zoom meeting from the Inferno platform and the incorporation of closed captioning in 64 languages to meeting recordings.
  • Very recently, in May 2020 , Zoom acquired Keybase. Keybase offers end-to-end encrypted chat, file-sharing, and code-hosting all based on a cryptographic platform.

Zoom - Funding and Investors

Zoom has raised a total of $152M in funding over 7 rounds. Their latest funding was raised in January 2017 from a Series D round.

Here is a list of all the funding rounds of Zoom:

Date Stage Amount Investors
February 2010 Pre Seed Round $500K -
June 2011 Seed Round $3 million TEEC Angel Fund, Michael Everett, Matt Ocko
January 2013 Series A $6 million Qualcomm Ventures, Jerry Yang
September 2013 Series B $6.5 million Horizons Ventures, Jerry Yang, Patrick Soon-Shiong
February 2015 Series C $30 million Emergence Capital Partners, Horizons Ventures, Qualcomm Ventures
January 2017 Series D $100 million Sequoia Capital, Emergence Capital Partners

Relevant read: Reliance to launch its own video conference platform Jio Meet to compete with Zoom, Google Meet

Zoom - Valuation

Zoom is registered under the ticker NASDAQ:ZM. Their stock opened with $36.00 in its Apr 18, 2019 IPO. The company is currently valued at $9.2 billion. It raised a total of $751 million at IPO.

Zoom - Competitors

There are several online video conferencing services available. Some of the competitors of Zoom are Skype, Webex, Google Meet, Hangouts, and Slack.

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