When it comes to running a business, the most important thing is to stay connected with your staff and employees. If the communication is not top-notch and clear, then it can reduce the productivity and efficiency of the team and can result in an overall loss, which is something no business wants.
In particular, at the time of the pandemic, when it is impossible to arrange large real-life meetings, virtual online conference calls are the best option available. To communicate with their remote employees, several companies use conference call services. Many firms are converting to conference calls instead of in-person meetings since it is easier and requires less effort.
We'll talk about the importance of conference calls for businesses, the different types of conference calls, and the best conference call services in India in this article.
What is a Conference Call Service?
A conference call involves numerous people who participate in the discussion. It enables them to all converse at the same time. It's also known as a teleconference, and it functions as a virtual meeting and conversation space for participants.
Participants can join the conference from anywhere in the world by calling a number, or the host can call each participant personally and add them to the virtual meeting room. A conference call can now be initiated using a phone number or a bridge URL. It's a link that connects users to an online conferencing service, allowing for screen sharing, chat, and a variety of other features.
Conference calls are an essential tool for firms that want to expand their reach and collaborate with enterprises and individuals all around the world. It also provides a secure virtual meeting area free of the possibility of pathogen transmission, which is very useful during pandemics.
Types of Conference Call Services
Primarily, there are two types of conference call services, one is reservationless and the other is operator-assisted. The basic function is the same, but the number of people they can handle and how they are used vary.
1. Reservationless Service
This service allows you to arrange a conference call at any moment without having to organize ahead of time. The line will be available 24 hours a day, seven days a week. It is one of the most often used services among organizations, with a capacity of 50 to 1000 users and a plethora of features such as recording and host controls. These kinds of tools are critical for a company's success. Many reservationless calls can also be done online because of VOIP conferencing
2. Operator-assisted Service
In order to complete this form of the conference call, the user will require the help of an operator. The operator will manage the conference call. This includes introducing the main presenters, welcoming all the attendees, and taking care of all the queries and replies. And when the meeting is over, the operator can also provide the list of the attendees and the recording of the call.
Importance of Conference Calls
Companies and firms have relied heavily on conference calls, particularly during the lockdown. Conference calls allowed all to stay connected with the employees and didn’t let the distance reduce the productivity and efficiency of the workforce. Conference calls save time and money, which is one of its most appealing features. One doesn’t have to make all the arrangements for the in-person meetings. It also saves time because a meeting may be scheduled at any moment. Conference calls make it easier for people who are unable to attend the meeting in person to participate in the discussion. It is the finest solution, and it can accommodate both large and small businesses.
Best Conference Call Services in India
Now that we understand the value of conference calls for organizations and how important they are for seamless employee communication and team efficiency, let's look at some examples of some of the best conference call services in India.
DSNL is a well-known conferencing service provider in India. Many well-known firms, like Ceat, Ashok Leyland, Hindustan Unilever Limited, Primal, and others, use its conferencing services. Multicalling, IR call solutions, video and web collaboration tools are just a few of the services provided by DSNL. They make certain that the company has all of the resources a business requires to develop and prosper.
Chorus is a multinational conference call service company that has been doing business in India for a number of years. It offers high-quality conference call services as well as knowledgeable support. It also creates dependable systems and services for businesses based on their requirements and desired conferencing systems.
In India and around the world, it is a rapidly increasing conference call service. Arkadin provides conference call services to organizations based on their specific needs. It provides services to its customers using the SaaS model.
FreeConferencingCall.com provides a free conference call service to its clients in India. The company claims to have secure and robust service and expert support for the customers using its services. It can support up to 1000 individuals and has tools like screen-sharing, video calling, high-quality audio and many more.
TATA Tele Business Services
Tata Tele Business Services promises to have the best support system and offers its customers audio, web, and video features. The Tata brand has a long history of trust and expertise, and it provides organizations with a hassle-free and premium conferencing experience.
Conference calling is rising in popularity as a result of the advancement of technology and the desire to make the world and workplaces safer for those who work there. Businesses are searching for high-quality conferencing call systems so that employees can stay connected while working from home.
How many people can connect on one call?
It depends on the service you select, the plan you receive, and how much you pay for it if you pay for it.
What is a Video Conference Call?
Individuals can communicate and look at each other in real-time during a conference call with real-time video.
Who owns FreeConferenceCall?
FreeConferenceCall.com was founded and is owned by David Erickson.
Which is the best conference calling service in India?
Some of the companies providing best conference call services in India are:
- Chorus Call
- TATA Tele Business Services