SaaS is capturing the attention of entrepreneurs worldwide and becoming a preferred choice for businesses of all sizes. In the United States alone, around 80% final users prefer using SaaS applications (in 2016, this figure was 52%). To increases the revenue of your SaaS business, you need to change your game and approach sales differently. More organized process, Faster access to data, Better team collaboration, Increased visibility into the sales process, plus round the clock availability has become the need of the hour.
Investing in technology like CRM software can help you in controlling your overall sales outcome and improve the bottom line of your business. 64.2% of companies rate CRM tool as impactful or very impactful. Customers aren’t ready to wait; a delay in response can give them a reason to approach your competitors. What’s the use of running impactful campaigns and attracting potential prospect if they quit in the middle of a sales cycle? As per a study, 79% of marketing leads never convert into sales.”
Best CRM Software That You Must Use
HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. It manages your pipeline so you can keep deals moving forward. And you can see everything about a lead in one place - no more digging through inboxes to find information. Start using the free HubSpot CRM today. It's easy to set up and intuitive to use, so you can get back to growing your business.
The HubSpot CRM is ideal for small and medium-sized businesses (10-200 employees) that are constrained by spreadsheets but don't need much of the advanced features of complex enterprise-level CRMs.
Zoho CRM empowers small to large-sized organizations with a complete customer relationship life-cycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.
Zoho CRM pricing starts at $12.00 per month, per user. There is a free version of Zoho CRM and it also offers a free trial.
Centra Hub CRM
Centra Hub CRM is fully customizable, and integrated with sales, marketing, and service. It has excellent experience in offering highly customizable CRM solutions. Automates lead generation, nurturing, and support for all growing businesses. Centra Hub is a cloud-based CRM software that provides a centralized platform to execute business operations aligning in various verticals of an organization. It offers a highly customizable CRM platform for small, medium, and large enterprises.
Any company which wants to automate sales, marketing, and service can use Centra Hub CRM. Also, industries like real estate, automobile management, facilities management, asset, retail, education, professional services, & project management can also benefit from its features.
Centra Hub CRM pricing starts at $8.99 per month, per user. There is not a free version of Centra Hub CRM but Centra Hub CRM does offer a free trial.
Salesflare is the intelligent CRM for small B2B businesses and startups, who want to sell more with less work. Salesflare automatically fills out your address book and keeps track of all interactions with the people you're in contact with. It takes data from email, social media, company databases, phone, calendar and hands it to you in automated customer timelines that tell you everything you need to know. You just have to write the emails, make the calls, and have the coffee. Ideally suited for small B2B businesses and startups who want to sell more with less work.
Salesflare pricing starts at $30.00 per month, per user. There is not a free version of Salesflare but it does offer a free trial.
Bitrix24 is the leading free online CRM software used by over 3.5 million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages, Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.
Bitrix24 pricing starts at $39.00 per month. There is a free version of Bitrix24 and also Bitrix24 offers a free trial.
A little investment in the best technology can make a big difference to your business. A CRM technology can be very beneficial for your SaaS business provided you choose the right CRM and motivate your sales team to use it regularly. Here are few tips that will help you in making right decisions
- Asses and identify your business needs before searching a CRM
- Speak to your sales representative and create a list of features that they will require to close a deal successfully
- Try the CRM before investing in it
- Choose a CRM that grows with your business
- Research about the CRM and read various reviews
Which CRM do you use for your SaaS? Please let us know in the comments section below.
What is CRM software?
CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.
What does CRM software do?
A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location and make information about every customer interaction available to anyone at your company who might need it.
What are the Benefits of CRM Software?
- Better knowledge of customers
- Better segmentation
- Better customer retention
- Better anticipation of needs
- Better and speedier communication
- Better protection of data privacy