10 Best Medicine Delivery Companies in India

When you're sick, going to a pharmacy, waiting in line, and potentially finding out they don't have your medication can be a difficult experience. It’s even more of a challenge if you’re managing a chronic condition that requires regular medication. Fortunately, medicine can now be delivered directly to your home.

Medicine delivery apps have changed things, making healthcare more convenient. With many options available, it can be hard to know which one to trust. This article breaks down some of the top medicine delivery companies in India, comparing their offerings so you can choose one that works for you.

What are Medicine Delivery Apps?

Medicine delivery apps are mobile platforms that allow users to order prescription medications and over-the-counter products online for home delivery. The process is typically straightforward: upload a valid prescription from a doctor, add items to the cart, complete payment, and track the order. This model integrates healthcare into a user's schedule.

Many of these apps have evolved beyond being digital drugstores, becoming comprehensive health hubs. Users can book online doctor consultations, schedule at-home lab tests, and purchase a wide range of wellness products from a single application. These platforms are creating digital systems for health management.

A Quick Comparison of the Top Medicine Delivery Companies in India

Here is a side-by-side look at some of the leading medicine delivery platforms. This table provides an overview of their comparison:

A Detailed Look at Top Medicine Delivery Apps

Each of these platforms has something different to offer, whether it's a massive delivery network, great discounts, or a library of trusted health info. Here’s a closer look at what makes them stand out:

Truemeds

Truemeds focuses on making healthcare affordable in India. This platform helps choose high-quality branded substitute medicines as alternatives to costlier branded medicines, with identical active salt compositions and the same effect. It also helps users save up to 51% on their monthly medical bills, which can be more beneficial for those with chronic conditions.

• Pros: The primary advantage is the cost savings, especially on long-term medications. Truemeds sources all its medicines from the top 1% of pharmaceutical manufacturers only. It also offers free doctor consultations to help users understand generic substitutes. Truemeds offers a large catalogue of medicines and health products, supports prescription upload, and provides free e‑consultation with certified doctors to verify prescriptions and guidance on substitutes.
• Cons: Users who prefer a specific brand of medicine may be hesitant to switch to a generic medicine.
• Pricing: Truemeds offers competitive pricing on both branded and quality‑assured substitute medicines. Discounts and cost savings are a core part of the platform’s value proposition. Truemeds guarantees the lowest prices on medicine compared to all other online platforms.

There’s a base discount of 20% on all the medicines and products. Users can save up to 51% if they switch to a branded substitute medicine. First time user can use a special discount by using the FIRST25 coupon. There are app- specific discounts for the users. You can also earn TM cash by referring Trumeds to friends and family.

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Tata 1mg

With the backing of the Tata Group, Tata 1mg functions as a comprehensive digital health platform. It is known for reliable delivery and providing expert-vetted, evidence-based info on medications, their side effects, and alternatives. This focus on user education makes it a popular choice for those who want to be informed about their health.

• Pros: Its reach covers over 1800+ cities. The platform offers extensive health content and specialised support programs, such as cancer care. A useful feature is the in-app pill reminder to help users stay on track with their medication.
• Cons: While the service is generally consistent, delivery times can vary based on location and the availability of local pharmacy partners.
• Pricing: Tata 1mg offers a "Care Plan" subscription starting at INR 165 for 3 months. This plan provides extra discounts, free shipping, and a free e-consultation.

PharmEasy

PharmEasy is one of India's largest online pharmacy platforms, serving over 1200+ cities and towns. Its model connects users with registered local pharmacies for an efficient ordering process. It is a suitable option for users looking to manage healthcare costs.

• Pros: The platform’s primary advantages are its affordability and wide reach. PharmEasy is known for its frequent discounts and coupons, often providing up to 25% off on medicine orders. Its subscription model is designed for patients with chronic conditions who require regular refills.
• Cons: Although its network is large, delivery speeds can be inconsistent in smaller cities compared to major metro areas. A minimum order value may be required for free delivery.
• Pricing: The "PharmEasy Plus" membership includes benefits like extra cashback and free delivery, which can be cost-effective for regular customers.

Netmeds

Known as "India Ki Pharmacy," Netmeds is backed by Reliance Retail. It leverages its experience in the pharmacy business to offer a PAN-India service, reaching large cities and remote villages. This makes it a reliable option for many users.

• Pros: Its most significant advantage is its extensive reach across the country. The platform features a straightforward prescription upload process and a standard 24-hour dispatch timeline.
• Cons: Standard delivery averages about two days, which may be slower than same-day or 2-hour delivery options available in some cities.
• Pricing: Netmeds offers a "Netmeds First Membership" that provides unlimited free delivery and an extra 2% cashback on orders.

Apollo 24|7

Apollo 24|7 is the digital extension of the Apollo Hospitals Group, a recognised name in Indian healthcare for 40 years. The app combines medicine delivery, doctor consultations, and diagnostic services on one platform, integrating multiple healthcare services into a single platform.

• Pros: The app's direct connection to Apollo's network of 70+ hospitals and over 6,500 pharmacies adds to its credibility and assures quality. It offers 15-minute doctor consultations for quick advice. It is also exploring new health tech through its partnership with Google Cloud to use AI for clinical decisions.
• Cons: As it's linked to a premium healthcare brand, its prices might be higher than some discount-focused platforms. Its pharmacy network is also densest in cities with a physical Apollo hospital or pharmacy.
• Pricing: The "Apollo Circle Membership" gives users priority access to doctors, personalised care plans, and exclusive deals.

PlatinumRx

PlatinumRx is an online pharmacy and medicine delivery platform based in Bengaluru that aims to simplify access to medicines across India. It allows users to browse and order prescription and non‑prescription medicines online, upload prescriptions, and receive home delivery. The company also highlights substitute medicine options that are clinically equivalent to branded drugs, helping customers potentially reduce costs.

• Pros: The platform offers a wide selection of medicines and often highlights more affordable substitute options directly on its site. It has a user‑friendly online store interface and accepts various secure payment options.
• Cons: Customer reviews indicate inconsistency in delivery times and responsiveness of support, with several users reporting delayed deliveries and challenges around refunds or order corrections.
• Pricing: PlatinumRx does not require a mandatory subscription; medicine prices are competitive, and the platform often promotes discounts or offers, such as introductory codes like flat INR 100 off on the first app order. Delivery charges may vary depending on order value and location.

Medkart

Medkart is an online pharmacy and medicine delivery platform in India offering prescription and over‑the‑counter medicines, generic alternatives, and wellness products. The service operates through its website and app and supports prescription upload, doorstep delivery, and expert‑verified medicine suggestions. Medkart combines online convenience with a network of physical stores to help customers access affordable medicines.

• Pros: Medkart is known for offering significant savings with discounts reported up to around 85% on select medicines and health products. The platform suggests clinically equivalent generic alternatives for branded drugs, helping users reduce their medicine expenses while ensuring WHO‑GMP certification and quality standards.
• Cons: Delivery experiences can vary by location, and some users have reported challenges with refunds or customer support responsiveness on cancelled orders.
• Pricing: Medkart offers competitive pricing on both branded and generic medicines, with promotional deals and discounts available on many products.

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Practo

Practo started as a platform to find doctors and book appointments and has expanded into a comprehensive healthcare app. Its medicine delivery service is a logical extension of this system. A key feature is the integrated user journey, you can have a video call with a doctor and then order the prescribed medicines from the same screen.

• Pros: Practo's main strength is convenience. It connects consultations, medicine orders, and digital health records in one place. Practo also prioritises data security; it's ISO 27001 certified and uses 256-bit encryption to protect health information.
• Cons: Medicine delivery is handled by third-party pharmacies. This means the experience, from stock availability and delivery speed to customer service, can differ depending on the pharmacy in a user's area.
• Pricing: Practo offers "Practo Plus" health plans costing INR 2,999 per year, which provide unlimited online consultations across more than 20 specialities.

MedPlus Mart

MedPlus Mart is the online platform for MedPlus, which is India's second-largest pharmacy chain with over 2,980 physical stores. This hybrid approach blends the familiarity of a neighbourhood pharmacy with the convenience of online ordering.

• Pros: Its "Click and Pick" feature is a useful option for those who need medicine quickly and live near a store. The platform also offers 2-hour delivery in select cities like Hyderabad, Bangalore, and Kolkata. As an established brand, users trust the authenticity of its medicines.
• Cons: The app's interface might feel less modern compared to some newer competitors. Delivery times can also be longer for users who do not live near a MedPlus store.
• Pricing: The app is free to use. It has a FlexiRewards program that gives you redeemable points on your purchases.

SastaSundar

SastaSundar is a popular online pharmacy in India, offering a wide range of prescription medicines, over-the-counter drugs, and wellness products. Its platform combines medicine delivery with personalised healthcare support, including guidance from its HealthBuddies team. It is a suitable option for users looking for affordable, reliable, and convenient access to medicines.

• Pros: The platform’s key advantages are its focus on genuine medicines, personalised support, and doorstep delivery. SastaSundar frequently offers discounts and promotional deals, making healthcare products more affordable. The app and website are easy to use, allowing seamless ordering and tracking.
• Cons: Delivery times may vary depending on the city or region, and the availability of some medicines can be limited in smaller towns. Some advanced health services and consultations may incur additional charges.
• Pricing: SastaSundar offers competitive pricing on medicines and health products. Users can place orders online or via the mobile app, and benefit from regular discounts and special offers.

Tips for Ordering Medicines Online Safely

Using an app to order medicine is convenient, but it's important to do so safely. Here are a few tips to ensure your experience is safe:

• Always use a valid prescription: For scheduled drugs, this is a requirement. Any reputable platform will require a prescription from a registered doctor. If an app doesn't ask for one, it should be considered a red flag.
• Verify the pharmacy: Stick with platforms that are transparent about their pharmacy partners and their certifications. Knowing your medicine is coming from a licensed source provides peace of mind.
• Compare prices, but be careful of large discounts: While savings are beneficial, be wary of prices that seem too good to be true, especially from unknown sellers. They could be selling counterfeit, expired, or improperly stored products.
• Protect your personal data: Make sure the app you use has secure payment methods and a clear privacy policy. Your health and financial information are sensitive and require strong protection.
• Plan for refills: If you take medication for a chronic condition, use subscription or reminder features. This helps ensure you never run out unexpectedly.

The Future of Healthtech in India

Medicine delivery apps have done more than move pharmacies online. They have reshaped healthcare access in India, making it more convenient, affordable, and connected.

The market continues to grow, presenting opportunities for new innovations. These include the development of AI-powered diagnostic tools, platforms for specialised care, and improvements in user experience.

Building a successful healthtech application requires a focus on security, scalability, and user-friendly design. Experienced development partners can help navigate the complexities of the healthcare app industry to build effective and compliant solutions.