InvoiceCloud Expands India Innovation Hub With INR 350 Crore Investment
InvoiceCloud said on Tuesday it will invest INR 350 crore over 3 years to scale up its global innovation hub in Hyderabad, concentrating on areas including artificial intelligence, product development etc. The digital billing and payments startup has grown its India team to over 250 employees.
The digital billing and payment solutions company InvoiceCloud has unveiled a growth plan that spans three years. As part of its new expansion strategy, InvoiceCloud would be investing about INR 350 crore to fortify its global innovation hub in Hyderabad. The plan's objectives include bolstering the team's infrastructure, launching AI projects, and developing new products.
As a result, the firm is expanding upon the work done by the India team to provide solutions for InvoiceCloud users. Based on the results the team is producing, InvoiceCloud chief executive officer Kevin O'Brien stated that Hyderabad is playing an ever larger role in the way the company creates for its clients. With the resources provided by this investment, the firm will be able to continue making strides in the next years, according to O'Brien.
InvoiceCloud Growing its Network in India
A team of over 250 people now work for InvoiceCloud in India, having expanded from a single location in Hyderabad in 2024. With more expansion anticipated for the following three years, the team aims to achieve 300 people by the end of 2026. Supporting artificial intelligence, platform engineering, and product development, over 70% of India's workforce is engaged in engineering and product positions.
Team members in Hyderabad are working to implement InvoiceCloud's AI strategy in areas such as product creation, customer service, platform stability, and technological advancement. The company mostly attributed the 120% year-on-year improvement in per-engineer productivity to AI tools and processes, which helped teams design and deliver solutions faster. It took less than six months for the Hyderabad team to create and implement InvoiceCloud's agentic AI client self-service capability.
Hyderabad a Preferred Destination for InvoiceCloud
InvoiceCloud's engineering, product, and artificial intelligence teams now have more room to work in its 33,000-square-foot Hyderabad expansion, which is a 50% increase from its previous footprint. Public art organisation Aravani Art Project, which makes murals across India, and InvoiceCloud employees collaborated for four days to create a permanent mural that is featured on the new floor. Over twenty senior executives from InvoiceCloud's US and Indian teams were present for the opening.
Among them were CEO Kevin O'Brien, CPO Jessi Marcoff, CTO Jed Maczuba, CPO Steve Schult, and India site leader Biju Davis. With its headquarters in the United States, InvoiceCloud handles approximately $40 billion in payments every year for more than 3,250 clients in the utility, government, and insurance sectors. "Our Hyderabad team sped up the development and introduction of our agentic AI self-service capacity for consumers, the Service Module, from six months down the road," according to Biju Davis, InvoiceCloud's senior vice president and head of the India site. In order to address customer concerns and move forward more quickly, we are integrating AI with our excellent engineering ability, as demonstrated by that example, added Davis.
