Pronto Raises $25 Million To Take Instant and Dependable Household Services Deeper Across Its Cities
Pronto, which brings dependable household help to your door within minutes, today announced it has raised $25 million in Series B funding led by Epiq Capital to deepen its presence across cities it serves. Existing investors Glade Brook Capital, General Catalyst and Bain Capital Ventures also participated in the round.
Daily bookings on the Pronto platform have grown from roughly 1,000 to over 18,000 over the last seven months and the company is currently growing at over 20% week on week.
The new capital will go toward hiring and training more professionals, deepening operations across existing markets and service categories over the next 12 to 18 months.
Most households in urban India still find domestic help through word of mouth, neighbourhood WhatsApp groups, or a referral that comes with no guarantee the person will show up tomorrow. For the workers who provide these services, many of them women, the system is just as broken. They move between households with no fixed schedule, no certainty about next week's income, and if something goes wrong on a job, there is rarely anybody to help.
Pronto was founded to fix both sides. Households get trained, dependable, background-verified professionals who show up when they are supposed to. Our Pros get structured shifts, predictable pay and a company that has their back if things go sideways. Pronto now works with nearly 3,000 Pros and a core team of around 60.
"The way Indian households find and manage domestic help hasn't really evolved. It's still referrals, uncertainty and a lot of frustration on both sides. We are very early in solving this problem and under no illusion about how much work lies ahead. But we know exactly where we are headed," said Anjali Sardana, founder and CEO of Pronto. "We are grateful to Epiq Capital for believing in us and our existing backers Glade Brook, General Catalyst and Bain Capital Ventures for their continued support. They see what we see."
"Pronto is turning a fragmented market into dependable home-services infrastructure, and it starts with Anjali's founder approach - deep in the problem, grounded in customer and supply realities and decisive in execution," said Rishi Navani, Founder and Managing Partner of Epiq Capital. "Customers we spoke to were unequivocal: Pronto has become part of their routine, with strong trust in Pronto professionals and the quality of service; we're excited to back Anjali and the team as they scale a trusted, high-quality standard for Indian households."
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