Zomato Offers IRCTC-Partnered Food Delivery at 100 Train Stations

Zomato, a company that specializes in meal delivery, has just announced a huge expansion of its food delivery service on trains. Deepinder Goyal, the CEO of the company, mentioned the new development on X (which was formerly known as Twitter). He stated that the company now serves food directly to more than one hundred railway stations across India.

As a result of Zomato's cooperation with the Indian Railway Catering and Tourism Corporation (IRCTC), Goyal emphasized the fact that the company has successfully fulfilled more than one million orders during its expansion.

Train Travel Is Set to Undergo a Revolution Thanks to This Partnership

Through this partnership, the goal is to revolutionise train travel by providing passengers with the opportunity to indulge in a wide range of foods without having to leave the convenience of their seats. At the moment, the service is operational in 88 different cities.

Zomato's Chief Executive Officer for Food Delivery, Rakesh Ranjan, expressed his excitement about the company's partnership with the Indian Railways Corporation of Transportation (IRCTC). This partnership would enable Zomato to offer culinary delights to train passengers, hence enhancing the overall experience of their journeys. When it comes to the magnitude of its collaboration with IRCTC, the company is convinced that it will have an impact on the lives of millions of customers all throughout India and make travelling by rail an experience that is both convenient and enjoyable.

How the Customer Can Order?

Customers are able to place orders for meals using the Zomato - Food Delivery in Trains service, regardless of whether they are at the station or inside their train cabin. Each and every passenger will benefit from the convenience.

When customers open the Zomato app, they have the ability to search for terms such as "train." It is also possible for customers who are present at the station to update their location by opening the Zomato app. Once they have done so, they will be taken to a banner where they may input their PNR. Soon after the consumer has submitted their PNR, it will immediately retrieve the customer's seat and train details, thereby ensuring that the delivery partners deliver the order to the appropriate seat.

Through the utilisation of this cutting-edge method, it is possible to have food orders delivered to the station just as the train is about to arrive. Additionally, customers have the option of picking up their orders from designated pickup points located within the station building. Even in the event that there is a delay in the train, Zomato monitors the train timetables in order to change the delivery times.

Zomato Is Introducing Their New ‘District’ App

By launching a new app called District, the food aggregator Zomato is expanding its operations beyond its main business of providing food delivery and quick shopping.

StartupTalkyNitin Konde