ChatGPT Back Online After 16-Hour Blackout

OpenAI's ChatGPT is now operational after more than 16 hours of non-operation. According to a status report from OpenAI, almost all of ChatGPT's features began functioning correctly for users at 4:00 AM on 11 June.
The platform is still experiencing high mistake rates, though. According to the company's report, consumers should be aware that ChatGPT is still experiencing a high rate of errors when using voice mode but that this component is being fixed.
On June 10, starting at 12:00 PM, customers worldwide experienced high error rates and latency problems in all mentioned services, according to OpenAI. At approximately 6:00 PM on 10 June, OpenAI determined the underlying source of the problem.
Users Across the Globe in a Panic Mode
Around 12 PM, users from all across the world reported the disruption. About 4,740 Indian customers have reported that they are unable to access ChatGPT, according to the outage tracker website Downdetector.
Indian users have reported that OpenAI's GenAI chatbot displays an error message stating that "Something went wrong while generating the response" after they have written a prompt. According to 88% of users in India, the GenAI chatbot is giving them trouble.
OpenAI has admitted to the problem and stated that it is looking into issues with its ChatGPT platform, APIs, and Sora, an AI tool for creating images. Some users are reporting higher error rates and latency across all of the mentioned services, according to a status report from OpenAI. The business is still looking into this matter.
The problem has been plaguing customers for the past five hours, according to the report. According to the Microsoft-backed global AI platform, 300 million people utilise it every week.
The company provides a variety of large language models (LLMs) from GPT-4.1, GPT-4.1 mini, and GPT-4.1 nano, in addition to its AI chatbot. Furthermore, it offers its clients system APIs and reasoning models.
Second Time ChatGPT Faces Global Outage
This is the second time ChatGPT has reported a worldwide outage this year. Thousands of customers globally reported a 40-minute outage and a two-hour partial outage of the platform in January.
According to OpenAI at the time, the GenAI chatbot experienced a severe gateway fault problem that resulted in higher error rates. India has surpassed the US as one of ChatGPT's biggest markets. By August 2024, the number of AI apps downloaded by Indians had topped 2.2 billion, according to digital intelligence company Sensor Tower.
Additionally, the development coincides with OpenAI being under intense scrutiny due to a growing number of copyright infringement claims.
Several more organisations, including Network18 and NDTV, joined suit against the AI giant for using their content to train AI models after the Indian media outlet ANI filed a case against it last year.
However, OpenAI informed the Delhi High Court (HC) in February that it did not train its AI chatbot using content from Indian media organisations, and it urged the HC to reject charges of infringement.
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