WhatsApp Unveils AI Tool to Summarize Unread Conversations

The most recent AI use case WhatsApp is providing for its users is generating a list of all the communications you haven't read.

The feature is dubbed AI-powered message summaries, as you might expect. It will use the new private computing system that the company has set up especially to protect and encrypt its AI data.

According to WhatsApp, the new AI feature may be used in both private and group chats, but in order to see the summary, you must actively activate the tool.

Using Meta AI to Summarise Chat

According to WhatsApp, these chat summaries are created by Meta AI and are solely viewable to users. WhatsApp, Meta, and the chatbot users used to generate the list are unable to read these summaries.

They will appear in bullet points, with the private processing label next to the lock icon and a visible-only-to-users label at the top. For the time being, WhatsApp is only making this functionality available to its customers in the US in English; later this year, more areas and languages will be enabled.

In order to keep the conversations private, secure, and unusable for AI system training, Meta has discussed its own private computing system that runs in a different cloud tier.

WhatsApp uses Meta AI throughout the platform with great care, and in order to maintain user satisfaction, the platform needs a strong back end.

WhatsApp is working to put safeguards in place to prevent this from becoming a problem, but AI training is being carried out using our data without the user's knowledge.

WhatsApp to Add Ads on its Platform

The WhatsApp advertising that the Meta-owned messaging firm has formally unveiled won't appear in users' calls or chats, so don't worry. Instead of showing up in users' personal area, these advertisements will show up in the Updates tab.

The Updates page, where one may view WhatsApp Status posts, is where Meta is placing them.  Therefore, no, consumers' private discussions are not being interrupted by advertisements for shoes or shampoo. These sponsored posts, such as Instagram Stories with occasional promotions, will appear between friends' status updates.

In an official blog post, WhatsApp stated that these new features will only be available on the Updates page, separate from your private conversations. This implies that a user's experience remains unchanged if he or she solely uses WhatsApp to communicate with friends and family.

Minting More Revenue Through this Move

WhatsApp did not just adopt this notion without any prior planning. Since acquiring WhatsApp, Meta has considered monetising the app and introducing advertisements to make money.

Meta always had a distinct idea, even though WhatsApp's initial creators opposed the messaging service's use of advertisements.  In 2020, they postponed their advertising goals, but they have since returned with a strategy that says it respects users’ privacy.