In Bengaluru, Zoomcar will Launch a Chauffeur-Driven Vehicle Rental Service

Nitin Konde, Varun Bhardwaj

Dec 24, 2024 — 2 min read

Zoomcar to Launch Chauffeur-Driven Vehicle Rentals in Bengaluru

The top car-sharing platform in India, Zoomcar Holdings, Inc., has announced the introduction of Zoomcar Cabs, a pilot program in Bengaluru that offers commercial vehicles with qualified drivers at the most competitive rates. This move into chauffeur-driven services, which builds on Zoomcar's successful self-drive products, demonstrates the company's dedication to expanding its business and improving customer satisfaction.

Since guests frequently contrast self-drive options with chauffeur-driven services, Zoomcar Cabs was founded in response to their expressed demand for a dependable, transparent substitute for traditional taxi services. Zoomcar has greatly increased its profitability over the past six months and is currently making calculated investments in new product lines to satisfy rising demand and improve the general customer experience.

Providing a Whole New Experience

Customers in the present cab market are frequently left with little other choice than to choose from a variety of automobile categories, such as sedan, hatchback, etc., which leaves them unsure of the precise model and condition of the vehicle they would be renting. The AI technology of Zoomcar in cataloguing, pricing, and image enhancement guarantees that each inventory item is distinctive. Consequently, guests are able to select the precise car model, view reviews and ratings from other guests, and set preferences for car quality and condition, such as year, make, mileage, and boot space.

Additionally, guests have complete control over their stops, route, destination, etc. without having to update anything on the Zoomcar app—all they need to do is input their pick-up or start location. Zoomcar Cabs gives you the option to reserve a car for as short as two hours or as long as thirty days. The introduction of Zoomcar Cabs, according to CEO Hiroshi Nishijima, demonstrates Zoomcar's emphasis on hearing user input and providing customised solutions with an extra degree of openness and adaptability that distinguishes it from competing apps. Without using numerous apps to fulfil their travel needs, guests may easily reserve their preferred vehicles using the Zoomcar app, whether they are for self-drive or with a driver.

Zoomcar Going Through Turbulence

Ola and Uber, two of the biggest ride-hailing companies, are expected to provide Zoomcar with fierce competition in India's taxi rental sector. This comes as Zoomcar is struggling with increasing losses and cash outflows that have caused the company to go into chaos. Zoomcar reported a negative working capital of $35.02 million and a net loss of $3.35 million and $5.88 million for the three and six months ending September 30, 2024, respectively. Zoomcar stated last month that it has "substantial doubt" about its capacity to continue in the face of growing losses.

This year, the company's top leadership also failed. Zoomcar fired CEO and cofounder Greg Moran in June as a result of growing regulatory scrutiny of the company's revenue forecasts. Adarsh Menon, the company's global president, resigned by the end of this month, six months after joining the organisation.