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Customer Experience in Automotive Services

How Tech and Personalisation are Supercharging Customer Experience in Automotive Services

This article has been contributed by Muskan Kakkar, COO and Co-Founder, GoMechanic.  Customer experience is what sets an automotive service business apart. An automotive industry continues to rapidly evolve with rising tech and personalization dependences to compete and address customer needs. This guide provides action-based strategies, together with real-world examples

By Varun Bhardwaj