Mykare.ai Secures $3.2 Million to Address Healthcare’s Patient Access and Experience Gaps
Mykare.ai has raised a total of USD 3.2 million, including an additional USD 1 million in its latest funding round. The round included participation from Andrew and Alfredo, founders of Papa.com, and a leading family office from the Middle East.
At a time when investors are pouring billions into AI startups promising to revolutionise healthcare with futuristic technologies, Mykare.ai is focused on a far more fundamental problem: helping clinics and hospitals improve patient access, engagement and overall experience through better operational efficiency.
“The problem we chose to solve is one that many people avoid because it’s hard and messy, with disconnected systems,” said Mr. Senu Sam, Founder & CEO.
Every day, clinics and hospitals rely on 10+ disconnected systems to manage patient acquisition, appointments, follow-ups, communication, feedback and repetitive admin tasks. To bridge these gaps, healthcare providers often depend on adding more manpower for coordination. At a time when healthcare is already facing a shortage of qualified staff, this creates operational inefficiencies, limits growth, and negatively impacts patient experience.
The challenge is especially relevant for small and medium-sized hospitals and clinics globally. Most healthcare organisations globally are clinics and small-to-medium hospitals, and in India, they account for almost 80% of the facilities. These providers serve the majority of patients but continue to struggle with manpower shortages, technology limitations, and resource constraints.
As a result, staff spend countless hours switching between systems, coordinating patient journeys, managing follow-ups, and handling administrative tasks instead of focusing on care delivery. The outcome is missed patient opportunities, revenue leakage, delayed follow-ups, and patients slipping through the cracks.
Mykare.ai is building an AI-native healthcare operating system that helps clinics and hospitals grow by automating the entire patient journey, from patient acquisition and appointment booking to follow-ups, feedback, and retention.
Founded by Senu Sam, Mykare.ai aims to help healthcare providers scale with a single intelligent AI layer that works across fragmented systems. Its AI agents can acquire new patients, identify patient intent, answer calls through voice agents, book appointments, manage follow-ups, collect feedback, and automatically update CRM records, creating a unified patient journey.
“Healthcare providers should focus on patient care, not on managing missed calls, follow-ups, and disconnected systems,” said Senu Sam, Founder of Mykare.ai. “We’re building the AI operating system for healthcare providers, helping them grow faster, improve patient experience, and operate more efficiently.”
Mykare has expanded across the United States, the United Kingdom, the Middle East, and India, and currently has a waiting list of more than 20 hospitals and healthcare providers.
The new funding will be used to enhance Mykare’s AI capabilities, accelerate product development, and support global expansion.
Muskaan Kapoor
