InXpress - Success Story of becoming a global courier service company

Shalini Rath Shalini Rath
Oct 28, 2022 4 min read
InXpress - Success Story of becoming a global courier service company

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by InXpress.

Courier companies play a big role in helping us get our goods to our doorstep. With the increase in online shopping, shipping and courier companies are also growing like anything. They are highly useful as it allows for the transport of items of various categories that need to be delivered either urgently, or discreetly.

Founded in 1999, the famous courier service company called InXpress was started by John Thompson in the UK. The company was started to provide world-class courier services across the globe.


InXpress - Company Highlights

Headquarters Rochdale, UK
Sector Freight and Package Transportation
Founder John Thompson
Founded 1999
Revenue $100 Million (2021)
Website www.inxpress.com

InXpress - About
InXpress - Industry details
InXpress - Founder and Team
InXpress - Startup Story
InXpress - Mission and Vision
InXpress - Name, Tagline, Logo
InXpress - Business & Revenue Model
InXpress - Mergers, and Acquisition
InXpress - Awards and Achievements
InXpress - Competitors

InXpress - About

InXpress is an international shipping and freight consultancy business as well as a DHL, TNT, and TOLL-authorised sales partner.

The company has been developing its franchise idea since 1999. With its determination to consistent expansion, it has become one of the world's leading franchisers of international fast package delivery and transportation services.

InXpress's worldwide and domestic Express & Freight services are available throughout the United States, Asia Pacific, the United Kingdom, Africa, and Europe.
InXpress provides its SME customers with unique international and domestic shipping options, as well as special bulk purchasing rates combined with new technological solutions and truly individualized customer care and invoicing. It also has a special purchasing power, which gives SMEs a significant competitive edge in receiving the best online shipping estimates, which are generally reserved for huge enterprises. The company has over 440 franchisees in 14 countries, as well as 30,000 clients.

InXpress - Industry details

Courier services these days have indeed become an inseparable part of every business. With this demand, the Freight Transport Management Market is estimated to grow at a 9.8% CAGR during the forecast period (2021-2027).

InXpress - Founder and Team

InXpress is founded by John Thompson in 1999.

John Thompson

John Thompson was born in Ireland in 1949. He and his family went to England when he was a young man, where he completed his schooling.

John Thompson studied Mechanical engineering at Oldham College. He currently serves as the CEO of InXpress. John has worked in companies like Feature Films for Families (FFFF) and Express Worldwide as Managing Director.

InXpress - Startup Story

It was in 1999 when InXpress was founded in Rochdale, England. Founder John Thompson started the company in his bedroom in Rochdale. The company entered the US market in 2006, shortly followed by Australia and New Zealand.


Today, InXpress is present in 14 countries including Australia, Canada, France, Germany, Hong Kong, India, South Korea, Morocco, Netherlands, New Zealand, South Africa, the United Kingdom, United States, and Vietnam. It has over 440 franchisees with more than 30,000 customers.

InXpress - Mission and Vision

The vision statement of InXpress is, "It finds a way forward for each customer."

InXpress's mission statement is, "To help companies simplify shipping through personalized service and group buying power"


InXpress's tagline is, "Your Promise. Our Business. Fast, reliable, competitive."

InXpress - Business & Revenue Model

InXpress's business operates as a B2B consultative sales franchise model. It has business operations spread over 500 franchisees.

InXpresse's franchisees work like consultative salesmen, offering small-to-medium-sized businesses large shipping discounts and local support while earning money on every cargo ship. Most franchisees begin as owner-operators from their homes and subsequently develop their businesses by relocating into flex office space and hiring a small sales/customer service crew. To enable franchisees to focus entirely on developing their business, the InXpress corporate support team handles all back-office accounting, including payments, invoicing, billing, and collections.

In the United States, InXpress is the only logistics provider with Authorized Reseller relationships with DHL, and other trucking freight companies. To provide a wide range of shipping alternatives, InXpress maintains arrangements with the best-in-class international and domestic parcel and freight carriers.

InXpress also works with FedEx, TNT, and UPS.

InXpress - Mergers, and Acquisition

Hudson Hill Capital or HHC, a private investment firm has a major stake in InXpress.

InXpress - Awards and Achievements

InXpress has won the following awards:

  • Global Franchise Award 2021 - Global Franchise Champion
  • Global Franchise Award 2021 - Category Winner Best White Collar Franchise
  • InXpress has been awarded as Franchise Times Top 200+
  • Entrepreneur Franchise 500 Top Low-Cost Franchise 2021

InXpress - Competitors

The top competitors of InXpress are:

  1. Dpd
  2. Tracking Shipping
  3. Marshcargo
  4. Parcel International
  5. Ixpship

FAQs

Does InXpress offer franchises?

Yes, InXpress offers franchises.

Who is the CEO of InXpress?

Dustin Hansen is the CEO of InXpress.

Where is the head-quarter of InXpress?

InXpress is headquartered in Lancashire, UK.

How many countries does InXpress serve?

Currently, it is serving 14 countries.

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