Mailit - Delivering Super Service Experiences backed up by Tata Group

Sarika Anand Sarika Anand
Jun 7, 2021 6 min read
Mailit - Delivering Super Service Experiences backed up by Tata Group

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Mailit.

Logistics tech startups are bound to attract investor interest again this year, due to the spike in Covid-19 across the country. Ecom Express, a logistics startup based in Delhi, raised $20 million, for example. Second, before its IPO, Unicorn Delhivery raised $3 billion in funding.

The second wave is shifting the focus of the table to technology and digital logistics in order to improve business operations. Similarly, on 21st April 2021, Ratan Tata has recently made an undisclosed amount of investment in Mailit, a Mumbai-based dispatch aggregator.

Mailit is a pioneering dispatch aggregator company headquartered in Mumbai that provides customized parcel delivery and mailroom management services. The company also has a mailroom management service, which includes bulk document and package dispatching both domestically and globally.

Mailit - Company Highlights

Startup Name Mailit
Headquarters Mumbai, Maharashtra, India
Industry Mailroom management and Logistics
Founder Mahesh Shirodkar
Founded 1987
Current CEO Mahesh Shirodkar
Website www.mailit.com

Mailit - Recent News
Mailit - About and How it Works?
Mailit - Operational Flow Process
Mailit - Name, Logo and Tagline
Mailit - Founder and History
Mailit - Vision and Mission
Mailit - Business Model
Mailit - Partners
Mailit - Competitors
Mailit - Future Plans
Mailit - FAQs

Mailit - Recent News

As of 21st April 2021, Mr. Ratan Tata, a renowned industrialist, made an investment in Mailit, a technology-driven mailroom management and logistics firm.

Although the details regarding the finances of this recent investment by Ratan Tata hasn't been disclosed yet, Mailit happens to state that in the next five years it plans to open 500 mailrooms across India as well as fully automated warehouse and distribution centres.

Leading corporates and many blue chip companies in the Tata Group rely on Mailit for courier, parcel, mail room management digital solutions, and postal services.

Mahesh Shirodkar, founder of the company, said the investment by Ratan Tata "opens up a wider growth prospect" for the company.

"With the government reiterating its commitment to strengthening the infrastructure sector, Tata believes the Mailit IL&MS platform will bring in cost optimization, build operational efficiencies in the supply chain and create employment opportunities across India," the company states.

This new investment by Ratan Tata came at a time when the company was looking for new ways to expand its primary business and move towards the more digitised and technical services. As a result, it made the decision to invest in Mailit for technological logistics and smooth movement.

Mailit - About and How it Works?

Mailit, a Mumbai-based dispatch aggregator, is a subsidiary of Mahesh Shirodkar's company Shirodkar Cargo Services that provides customized parcel delivery and mailroom management services.

Mahesh Shirodkar, initiated courier services in 1987, and on March 16, 2006 his company became a private limited known as Shirodkar Cargo Services Pvt Ltd which is a business that engages in customized courier, delivery, and mailing room services. The business provides customized delivery of a variety of packages. It also involves both domestic and foreign bulk dispatch of documents and parcels.

TATA Motors, TATA Capital, TATA Hitachi, and Glenmark Pharmaceuticals are among the company's top tier customers.

Mailit - Founder and History

Mailit Founder, Mahesh Shirodkar, exemplifies entrepreneurial zeal by taking a forward-thinking approach to any business venture he undertakes. He is a firm decision-maker with a hands-on leadership style, as are all innovative entrepreneurs.

A thousand-mile journey is said to begin with a single, progressive step. Mr. Shirodkar took the crucial step in 1987 when he established Mailit, a division of Shirodkar Cargo Services Pvt. Ltd. in Mumbai. In his search for excellence, he began modestly in the Mailroom services industry, as did many of his self-made contemporaries.

It wasn't an easy ride for him. But, guided by his unwavering desire to succeed, he embarked on a fruitful entrepreneurial journey in the 1980s, beginning with a daily wage of just INR 30 at Tata Motors. His dedication to excellence propelled him up the corporate ladder, and he soon found himself in charge of the Tata Group's intra-office mail delivery operations.

Mailit - Operational Flow Process

First Mail Operation:

  • Pickup service is available at all Pin Codes that are serviceable.
  • First-mile operations at major metros need a dedicated team and fleet.

Processing and Connection:

  • Shipments are processed and linked at metros by processing units.
  • Streamlined processing to ensure that communications are made quickly and without any delays.
  • A large network of several co-loaders ensures timely connections by air, rail, and road.

Delivery:

  • Same day delivery attempt at every location
  • Constant follow-up to all locations is performed centrally.
  • Maintain an average delivery strike rate of >85% at all locations.
  • Average delivery efficiency is >94%, with overall returns of 6%.

Mailit - Name, Logo and Tagline

Mailit' s logo consists of two 'location-icons' which clearly depicts its services.

Mailit Logo
Mailit Logo

Mailit - Vision and Mission

Mailit' s vision statement says, "Unmatched Convenience at Best Price to deliver the full-service innovative dispatch management system to help you save on cost and time in addition to providing unmatched convenience."

Mailit' s mission statement says, "To deliver Superior Service Experience through our bespoke Mailroom Management services at an affordable price in a quick turnaround time."


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Mailit - Business Model

The Mailit business strategy is to create India's first digitally integrated logistics and mailroom solutions (IL&MS) platform, which will provide much-needed convergence, performance, and exposure to a fragmented market.

Mailit' s IL&MS is a digital interface that integrates Mailroom Management, Logistics, and Distribution. Mailit aims to transform the logistics landscape by consolidating the entire supply chain, enabling seamless end-to-end delivery with real-time visibility, and thereby lowering overall logistics and transportation costs.

The business provides customized delivery of a variety of packages. It also involves both domestic and foreign bulk dispatch of documents and parcels. In Print and Post facilities, the company collects variable data from customers, which is then processed using cutting-edge technology to print, stamp, and mail documents on their behalf.

Mailit - Partners

Mailit' s partners include Bluedart, Gati, First Flight, DTDC, FedEx, htc, Track On, and The Professional Couriers.

Mailit - Competitors

Mailit' s competitive set include these competitors:

  • Fareye
  • Shadowfax
  • Loginext
  • Locus
  • ElasticRun
  • 4tigo
  • Leap India

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Mailit - Future Plans

In the next five years, Mailit expects to open 500 mailrooms across India, as well as fully automated warehouses and distribution centres. With the government reiterating its commitment to strengthening the infrastructure sector, Mr. Ratan Tata believes the Mailit IL&MS platform will bring in cost optimization, build operational efficiencies in the supply chain and create employment opportunities across India.

Mahesh Shirodkar, Founder & CMD of Mailit, commented on Mr. Tata's investment, saying, "β€œWe are truly thankful to Shri Ratan Tata for showing faith in us and investing in Mailit. It opens up a wider growth prospect for us and we intend to scale up the operations across geographies. With our state-of-the-art operations and trained professionals backed by the use of the most innovative technologies available today, Mailit expects an upward trajectory from here on."

Mailit - FAQs

What does Mailit do?

Mailit is a pioneering dispatch aggregator company headquartered in Mumbai that provides customized parcel delivery and mailroom management services.

Who founded Mailit?

Mahesh Shirodkar founded Mailit.

Which company owns Mailit?

Mailit is subsidiary of Shirodkar Cargo Services Pvt Ltd.

What companies do Mailit compete with?

Mailit' s competitive set include these competitors: Fareye, Shadowfax, Loginext, Locus, ElasticRun, 4tigo, and Leap India.

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