CCPA Penalises Rapido INR 10 Lakh for Dark Patterns, Uber and Ola Under Scrutiny
The Central Consumer Protection Authority (CCPA) has fined Rapido INR 10 lakh for adopting dark patterns that allegedly nudged users into paying higher rates. The authority found tactics such as “Confirm Shaming” and “Interface Interference” on Rapido’s ride-booking interface.